User Guide

Copying information to the Address Book.................................................................................................
100
Searching for a contact in the Address Book............................................................................................
101
Using the Search feature in the Address Book................................................................................
102
Chapter 10: Call Inbox and Call Outbox............................................................................
107
Call Inbox..................................................................................................................................................
107
Accessing the Call Inbox..................................................................................................................
108
Managing calls in the Call Inbox while not on a call.........................................................................
108
Viewing the details of a call in the Call Inbox...................................................................................
109
Managing missed calls.....................................................................................................................
109
Initiating a call from the Call Inbox...................................................................................................
111
Deleting calls in your Call Inbox.......................................................................................................
112
Accessing the calls in your Call Inbox during a call..........................................................................
112
Call Outbox...............................................................................................................................................
112
Accessing the Call Outbox...............................................................................................................
113
Managing calls in the Call Outbox while not on a call......................................................................
113
Accessing the calls in your Call Outbox during a call.......................................................................
115
Chapter 11: Instant Messaging..........................................................................................
117
Configuring Instant Messaging.................................................................................................................
117
Instant Message automatic pop-ups................................................................................................
117
Configuring IM audible alert.............................................................................................................
118
Composing an Instant Message...............................................................................................................
119
Instant Message Inbox/Outbox.................................................................................................................
119
Accessing Instant Messages............................................................................................................
120
Viewing the content of an Instant Message..............................................................................................
121
Replying to an Instant Message.......................................................................................................
121
Initiating a call from an Instant Message..........................................................................................
121
Deleting an Instant Message............................................................................................................
122
Chapter 12: Active calls and call features........................................................................
123
Group Call Pickup.....................................................................................................................................
123
Making a new call......................................................................................................................................
124
Initiating a call using the active call soft key menu...........................................................................
124
Ring Again Busy / Automatic Callback......................................................................................................
125
Whisper Page............................................................................................................................................
125
Call Waiting...............................................................................................................................................
126
Placing a call on Hold................................................................................................................................
126
Multiple calls On Hold.......................................................................................................................
127
Using 3-way calling...................................................................................................................................
130
Ad hoc conferencing when connecting to the Call Server........................................................................
131
Transferring a call.....................................................................................................................................
132
Using Park Call.........................................................................................................................................
133
Using the Friends feature..........................................................................................................................
134
Accessing your Friends list...............................................................................................................
135
Editing information of a friend...........................................................................................................
136
Feature keys.............................................................................................................................................
137
Feature key programming................................................................................................................
138
Remove a programmed feature key.................................................................................................
143
Feature key autoprogramming.........................................................................................................
143
Avaya 1165E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013 7