User Guide

Chapter 7: Making a call
This section describes the methods you can use to make a call. You can make a call from your IP
Deskphone using one of the following:
•
Making a call using off-hook dialing on page 85
•
Making a call using on-hook dialing on page 86
You can also initiate a call while using one of the following features:
• The Address Book on page 97
•
Call Inbox on page 107
• Call Outbox on page 112
• Instant Messaging on page 117
When an outgoing call fails to connect to the destination, one of the following messages appears:
• Declined, Temporarily unavailable
• Declined, Cannot find user
Making a call using off-hook dialing
To make a call using off-hook dialing:
1. Make a call by using one of the following off-hook dialing methods:
• Press the Line feature key
• Lift the handset
• Press the Headset fixed key
• Press the Handsfree fixed key
The IP Deskphone produces a dial tone.
2. You can make a call using one of the following methods:
Enter the phone number or SIP address by using the dialpad.
Note:
The abc/123 soft key toggles between alphabetic and numeric input.
OR
Avaya 1165E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013 85