User Guide

• Receive an intercom call. See Receiving intercom calls on page 110.
• Receive paging calls. See Receiving paging calls on page 110.
Answering an incoming call
When you can answer an incoming call, you can choose one of four methods.
To answer an incoming call:
Choose one of the following:
• Press the Answer context-sensitive soft key that
activates a Handsfree call.
• Lift the handset.
• Press the Headset fixed key.
• Press the Handsfree fixed key.
• Press the line appearance key.
Redirecting an incoming call
When you receive a call, you can choose to redirect the call to another destination without
answering the call.
To redirect a call, press the Redrct context-sensitive soft key. To enter a SIP address or phone
number where you want the call redirected, use one of the following methods:
• Enter the SIP address or phone number by using the dialpad.
• Select a contact from the Address Book, Call Inbox, or Call Outbox.
To redirect an incoming call by using the dialpad:
1. Press the Redrct context-sensitive soft key to
redirect an incoming call.
The LCD screen prompts you to enter an address to
which you want the call directed.
Receiving a call
102 Avaya 1165E IP Deskphone with SIP Software User Guide November 2013
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