User Guide

information, see Creating a new Call Decline
reason during an incoming call on page 105.
Note:
Highlight None to use the default system message
User has declined call.
3. Choose one of the following:
• Press the Send context-sensitive soft key to send
the selected decline reason to the caller.
• Press the Back context-sensitive soft key to abort
the call decline and return to the incoming call
screen.
Creating a new Call Decline reason during an incoming
call
You can create an new Call Decline reason during an incoming call.
To create a new Call Decline reason during an incoming call
1. Press the Decline context-sensitive soft key to
decline an incoming call.
2. Press the New context-sensitive soft key to create
a new custom decline reason.
3. Press the abc/123 context-sensitive soft key to
toggle between alphabetic and numeric characters.
Creating a new Call Decline reason during an incoming call
Avaya 1165E IP Deskphone with SIP Software User Guide November 2013 105