User Guide

Initiating a call from the Call Inbox

When you receive a call that is missed or answered, the calling number is listed in the Inbox.

You can select the number, and then dial from the Inbox, or you can edit the number in the

Inbox.

To initiate a call from the Call Inbox, press the Msg/Inbox fixed key and select Inbox from the

menu.

Note:

• If your service provider requires that a Directory Number (DN) be used to initiate a call,

the Call Inbox entry must have the DN to initiate a call.

• While you are on a call, you can initiate a new call from the Call Inbox. For more

information, see

Accessing the calls in your Call Inbox during a call on page 133.

To initiate a call from the Call Inbox:

1. Press the Msg/Inbox fixed key.

2. Press the Up/Down navigation key to highlight a

call from the list of calls in your Call Inbox.

3. To view details of the call, press the Right

navigation key.

4. To place a call to the selected address, do one of

the following:

• Lift the handset.

• Press the Headset fixed key.

• Press the Handsfree fixed key.

then

Press the Edit context-sensitive soft key.

Then press the Send context-sensitive soft key.

Initiating a call from the Call Inbox

Avaya 1165E IP Deskphone with SIP Software User Guide November 2013 131