User Guide

caller to a 3-way call, you must initiate a conference call with the server and join all
callers to the conference call.
• If the host of a 3-way call presses the hold button, all callers in the 3-way call are put
on hold.
• If the host of a 3-way call presses the Goodbye fixed key or selects Release Call from
the Action menu, all calls in the 3-way call are terminated.
Configuring a conference call
When you want to invite three or more callers to a call, you can configure a conference call
using the IP Deskphone. The call server handles conference calls. You can join incoming calls
to the conference call, or you can join calls that you initiate.
Note:
Your system administrator or service provider must enable 3-way calling and conference
calls for your IP Deskphone. Contact your service provider or system administrator to
determine if this feature is available.
To configure a conference call while on an active call with more than one other
caller:
1. Press the Up/Down navigation key to highlight one
of the calls.
2. Press the Join context-sensitive soft key and select
Conference from the menu.
The calls are joined together as a conference call on
the call server.
When you receive a new call while on a conference call, you can answer, ignore, decline, or
forward the call as you would any call. You can also initiate a new call while on a conference
call in the normal way and return to the conference call after you complete the call. The
conference call continues while you are on the other call.
Note:
If you press the Goodbye key or select Release from the Action menu while on the
conference call, you leave the conference call. The conference call continues with the other
callers.
While on an active call
160 Avaya 1165E IP Deskphone with SIP Software User Guide November 2013
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