User Guide

Contents
Chapter 1: Revision history...............................................................................................
11
Chapter 2: Regulatory and safety information.................................................................
13
Chapter 3: Introduction to the Avaya 1165E IP Deskphone............................................
17
Basic features...........................................................................................................................................
17
Avaya 1165E IP Deskphone controls.......................................................................................................
18
Key press behavior...........................................................................................................................
22
Avaya 1165E IP Deskphone display.........................................................................................................
23
USB support..............................................................................................................................................
23
Context-sensitive soft keys.......................................................................................................................
24
Idle display screen after dial pad input.............................................................................................
29
In-call context-sensitive soft keys.....................................................................................................
30
Navigation keys.........................................................................................................................................
33
Using a USB Mouse..................................................................................................................................
34
Available IP Deskphone call features.......................................................................................................
35
Security features.......................................................................................................................................
35
Chapter 4: Installing the 1165E IP Deskphone.................................................................
37
Before you begin.......................................................................................................................................
37
Connecting the components.....................................................................................................................
37
Removing the stand cover................................................................................................................
39
Connecting the AC power adapter (optional)...................................................................................
40
Connecting the handset...................................................................................................................
40
Connecting the headset (optional)...................................................................................................
40
Selecting the headset tuning parameter...........................................................................................
41
Connecting the LAN ethernet cable.................................................................................................
41
Installing additional cables...............................................................................................................
42
Wall-mounting the IP Deskphone (optional).....................................................................................
42
Entering text..............................................................................................................................................
44
Using the dialpad..............................................................................................................................
45
Entering text using the USB keyboard.............................................................................................
48
Chapter 5: Accessing the Avaya 1165E IP Deskphone...................................................
51
Logging on................................................................................................................................................
51
Automatic login.................................................................................................................................
52
Setting the domain...........................................................................................................................
52
Password protection for domains.....................................................................................................
53
Selecting a language........................................................................................................................
54
Logging on to your Avaya 1165E IP Deskphone..............................................................................
55
Configuring the duration of the login................................................................................................
56
Logging on multiple user accounts...................................................................................................
57
Timed logoff..............................................................................................................................................
58
Timed logoff while IP Deskphone is idle...........................................................................................
58
Timed logoff while on a call..............................................................................................................
58
Selecting a location..........................................................................................................................
58
User Profile...............................................................................................................................................
59
Overwriting your personal Address Book.........................................................................................
60
Avaya 1165E IP Deskphone with SIP Software User Guide November 2013 5