User Guide

Chapter 7: Making a call
This section describes the methods you can use to make a call. You can make a call from your IP
Deskphone using one of the following:
•
Making a call using off-hook dialing
•
Making a call using on-hook dialing
You can also initiate a call while using one of the following features:
• The Address Book
•
Call Inbox on page 125
• Call Outbox
• Instant Messaging on page 141
When an outgoing call fails to connect to the destination, one of the following messages appears:
• Declined, Temporarily unavailable
• Declined, Cannot find user
Making a call using off-hook dialing
To make a call using off-hook dialing:
1. Make a call by using one of the following off-hook
dialing methods:
• Press the Line feature key
• Lift the handset
• Press the Headset fixed key
• Press the Handsfree fixed key
The IP Deskphone produces a dial tone.
Avaya 1165E IP Deskphone with SIP Software User Guide November 2013 91