User Guide

Making a call
134
Making a call
This section describes the methods you can use to make a call. You can
make a call from your Avaya 1165E IP Deskphone using one of the
following:
• “Making a call using off-hook dialing” on page 135
• “Making a call using on-hook dialing” on page 137
You can also initiate a call while using one of the following features:
• “The Address Book” on page 159
• “Call Inbox” on page 177
• “Call Outbox” on page 189
• “Instant Messaging” on page 196
When an outgoing call fails to connect to the destination, one of the
following messages appears:
• Declined, Temporarily unavailable
• Declined, Cannot find user
• Declined, User has declined call
• Declined, <user supplied reason> (for example, In a meeting.)