User Guide

Index
53
Index
A
About the Avaya 1165E IP Deskphone 7
Activity code 30
Agent and MQA login options 24
Agent and Supervisor features 22
Agent features 28
Agent key 38
Agent login 22
Answer ACD calls 28
Answer Agent 37
Answer Emergency 38
Attendant 47
AutoDial 47
B
Basic features 7
C
Call Agent 39
Call features 19
Contact your supervisor 33
Context-sensitive soft keys 10
Copy key 14
D
Date/time display 48
Default login 26
Directory key 15
Directory Number 48
DN 48