User's Manual

Product Correction Notice # 1901S
SIP SW R4.3.2
PCN Template Rev Date: 08 June 2012
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Product Correction Notice (PCN)
Issue Date:
Supplement Date:
30-Aug-2013
Archive Date:
31-Aug-2014
PCN Number:
1901S
SECTION 1 - CUSTOMER NOTICE
Products
affected by this
PCN:
Avaya is pleased to announce the availability of SIP Software Release 4.3 Service Pack 2 (SIP 4.3.2) for
the 1100 Series and 1200 Series IP Deskphone models that support SIP software.
The following Avaya IP Deskphones are within scope of this PCN since they support SIP 4.x Software:
1120E (NTYS03xxE6), 1140E (NTYS05xxE6), 1165E (NTYS07xxE6), 1220 (NTYS19xx70E6), 1230
(NTYS20xx70E6) IP Deskphones. Note that the 1165E is not supported on all Avaya Communication
Server platforms, as noted in the following list. SIP Software Release 4.3 Service Pack 2 is compatible
with the following call servers:
Avaya IP Office Release 9.0 (1220, 1230, 1120E, 1140E IP Deskphones only)
Avaya Branch Gateway B5800 Release 6.2 (1220, 1230, 1120E, 1140E IP Deskphones only)
Avaya CS1000 Release 7.0, 7.5, and 7.6. (1220, 1230, 1120E, 1140E, 1165E IP Deskphones)
Avaya CS2100 Release SE13 and SE16. (1220, 1230, 1120E, 1140E, 1165E IP Deskphones)
Description:
This PCN announces the General Availability of SIP Software 4.3 Service Pack 2 for Avaya 1100 Series
and 1200 Series IP Deskphones (SIP models only).
SIP Software 4.3 Service Pack 2 is supported on the 1120E, 1140E, 1165E, 1220, 1230 IP Deskphones,
and is supported with the following Avaya Communication Server platforms, unless otherwise noted.
SIP Software Release 4.3 Service Pack 2 is compatible with the following Avaya Communication Server
minimum release:
Avaya IP Office Release 9.0 (1220, 1230, 1120E, 1140E IP Deskphones only)
Avaya Branch Gateway B5800 Release 6.2 (1220, 1230, 1120E, 1140E IP Deskphones only)
Avaya CS1000 Release 7.0, 7.5, and 7.6. (1220, 1230, 1120E, 1140E, 1165E IP Deskphones)
Avaya CS2100 Release SE13 and SE16. (1220, 1230, 1120E, 1140E, 1165E IP Deskphones)
See the Readme Document for Avaya SIP Software Release 4.3 Service Pack 2 for 1100 Series and
1200 Series IP Deskphones for a summary of feature enhancements and quality improvements that
are included in this Software Release.
To access the Readme document and software files related to this release, please go to:
http://support.avaya.com/, and select “Downloads & Documents’, and then enter the product name
“1100 Series IP Deskphones”, or ‘1200 Series IP Deskphones’. Choose “SIP 4.x” from the ‘Choose
Release’ pull-down menu and click on “SIP 4.3 Service Pack 2 for IP Deskphones”.
Level of
Risk/Severity
Class 1=High
Class 3