IP Phone 1200 Series User Guide IP Phone 1200 Series Business Communications Manager Document Status: Standard Document Version: 01.
Copyright © Nortel Networks 2007, All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.
Contents 3 Contents Regulatory and safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 IP Phone 1210, 1220, and 1230 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Basic features . . . . . . . . . . . . . . .
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Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Table 1 EMC compliance (Sheet 2 of 2) Jurisdiction Standard Description European Community EN 55022 Class B Emissions: Information technology equipment Radio disturbance EN 55024 Information technology equipment - Immunity characteristics Limits and methods of measurement EN 61000-3-2 Limits for harmonic current emissions (equipment input current <= 16 A per phase) EN 61000-3-3 Limitation of voltage fluctuations and flicker in low-voltage supply systems for equipment with rated current <= 16 A
DenAn regulatory notice for Japan Connecting Power Use Only with Nortel approved Limited Power Source 48Vdc 520mA (FSP Group Inc. Model: FSP025-1AD207A) Connecting to Local Area Network (LAN) Severe damage to your IP Phone will occur if this set is plugged into an ISDN connection. Consult your system administrator to ensure that you are plugging your set into a 10/100 Base-T ethernet jack. Operation The earpiece / mouthpiece region on the handset can attract and retain small objects.
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11 How to get help This section explains how to get help for Nortel products and services. Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products.
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13 Chapter 1 Introduction This section contains the following topics: • • IP Phone 1210, 1220, and 1230 (page 13) IP Phone 1200 series expansion modules (page 20) IP Phone 1210, 1220, and 1230 The Nortel IP Phone 1210, 1220, and 1230 bring voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. In this guide, programmable button labels appear beside the keys, and soft key labels appear directly above the keys.
14 Chapter 1 • wall-mountable In addition, the IP Phone 1220 and IP Phone 1230 models have the following features: • • programmable keys with labels and indicators specialized feature keys: — Quit — Directory — Services — Conferences — Messages — Redial CAUTION Risk of equipment damage Do not plug the IP Phone 1210, 1220, or 1230 into a regular telephone jack. This results in severe damage to the IP Phone.
Chapter 1 15 Figure 1 IP Phone 1210 Message waiting indicator/ Incoming call indicator Display screen Soft keys (4) Programmable keys (2) Navigation keys Goodbye key Applications key Headset key Hold key Volume control keys Mute key Dialpad Handsfree key IP Phone 1200 Series User Guide
16 Chapter 1 Figure 2 IP Phone 1220 User-defined feature keys (4) Message waiting indicator/ Incoming call indicator Display screen Soft keys (4) Programmable keys (6) Navigation keys Goodbye key Applications key Headset key Hold key Volume control keys Mute key Handsfree key NN40050-111 Dialpad
Chapter 1 17 Figure 3 IP Phone 1230 User-defined feature keys (10) Message waiting indicator/ Incoming call indicator Display screen Soft keys (4) Programmable keys (6) Navigation keys Goodbye key Applications key Headset key Hold key Volume control keys Mute key Dialpad Handsfree key IP Phone 1200 Series User Guide
18 Chapter 1 Table 3 IP Phone 1210, 1220, and 1230 keys and components descriptions (Sheet 1 of 2) Key or component Description Message waiting indicator/ Incoming call indicator When a message is waiting, the red message waiting indicator flashes. Also, when the ringer sounds, this indicator flashes. User-defined feature keys (not available on the IP Phone 1210) The keys on either side of the display area are programmable keys with labels on the LCD display.
Chapter 1 19 Table 3 IP Phone 1210, 1220, and 1230 keys and components descriptions (Sheet 2 of 2) Key or component Description Navigation keys (with Enter key) Press the Navigation keys to scroll through menus and lists that appear on the display screen. The outer part of this key cluster rocks for up, down, left, and right movements. Press the Enter key, at the center of the Navigation key cluster, to confirm menu selections. In most menus, you can press the Enter key instead of the Select soft key.
20 Chapter 1 Figure 4 IP Phone 1210, 1220, and 1230 display screen (IP Phone 1230 shown) Top display area User-defined feature key labels (not available on the IP Phone 1210) Middle display area Date and time display Call party information Feature status information Options information Directories information Bottom display area Soft keys (Feature key) IP Phone 1200 series expansion modules This section provides information about the LCD Expansion Module:12-Key Self-Labeling and the LED Expansion Module
Chapter 1 21 Basic features The expansion modules provide either 12 or 18 additional user-defined feature keys for your IP Phone. You can place the IP Phone and expansion modules on your desktop or you can wall-mount the IP Phone and expansion modules. An IP Phone supports up to seven LCD Expansion Module:12-Key Self-Labeling, or up to two LED Expansion Module:18-Key Paper Label. One IP Phone does not support the two expansion module types on the same IP Phone.
22 Chapter 1 Figure 7 LED Expansion Module:18-Key Paper Label User-defined feature key LEDs User-defined feature keys Labels Table 4 Expansion modules keys descriptions Key or component Description User-defined feature keys The keys on the expansion modules are programmable keys with an LCD display or paper labels. The system administrator programs these keys as either memory, line, or intercom keys. A steady LCD light beside a programmable line (or intercom) key indicates that the call is active.
23 Chapter 2 Configuring options Many of the options discussed in this section are for system administrator use only. Do not make changes unless you are instructed by your system administrator. Local Tools menu The Local Tools menu provides access to many configuration options. These settings also affect the expansion modules on your IP Phones. Two methods are available to navigate in the Local Tools menu: • • Follow the prompts on the screen.
24 Chapter 2 Table 5 Local Tools menu options and descriptions Main menu Submenu Description 2. Local Diagnostics -- Your system administrator uses the Local Diagnostics menu to perform diagnostics on the IP Phone and network. The Local Diagnostics menu is for system administrator use only. 1. IPSet and DHCP Info Use the IPSet and DHCP Info tool to view reports about IP Phone and DHCP operation. This tool is for system administrator use only. 2.
25 Chapter 3 Using your IP Phone This section provides information about the IP Phone 1210, 1220, and 1230, and expansion modules settings, features, and functionality. For more information about telephone features, see the Telephone Features User Guide. Ring type, call log, and time offset configuration Use the following procedures to configure your IP Phone 1210, 1220, and 1230. Selecting the ring type 1 Press the Feature key, and then enter *6.
26 Chapter 3 User-defined feature keys Your system administrator assigns the user-defined feature keys (on your IP Phone and expansion module) as line, intercom, or memory keys. The label for each key appears on the display next to the key. Your system administrator programs features on the line and intercom keys. However, you can program certain features on the memory keys. The user-defined feature keys are not available on the IP Phone 1210.
Chapter 3 27 Erasing memory keys 1 Press the Feature key, and then enter *1. 2 Press a memory key. 3 Press OK to erase the phone number or feature code programmed on the key. Call placement There are many ways to place a call depending on your telephone programming and call type. Making a call 1 Lift the handset. 2 (optional) For external calls: Enter a line pool access code. For example, dial 9 or 6 for an outside line. 3 Use the dialpad to dial the external number or the internal extension.
28 Chapter 3 Call answer You have an incoming call when your telephone rings and the light flashes or when an intercom or line soft key indicator flashes. Answering a call 1 When you have an incoming call, perform one of the following: • • Lift the handset. Press the line or intercom key with the flashing S indicator, and then lift the handset. Call hold Calls are placed on hold automatically when you switch from one line to another. Placing a call on hold 1 While a call is active, press (Hold).
Chapter 3 29 Mute key You can use mute ( • • • ) on handset, handsfree, or headset calls. While you are on a call, press (Mute) to turn off the microphone. The Mute LED indicator flashes when the microphone is off. Press (Mute) again to turn on the microphone. The microphone remains muted for your current call and all other calls until you press (Mute) again to turn on the microphone. Applications key Use the Applications key to access a variety of applications directly from your IP Phone.
