IP Phone 1200 Series Installation IP Phone 1200 Series Business Communications Manager Document Status: Standard Document Version: 01.
Copyright © Nortel Networks 2008. All Rights Reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.
Contents 3 Contents Regulatory and safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Chapter 1 New in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Features overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 LCD . . . . . . . . . . . .
Contents Connecting the LAN Ethernet cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Connecting the PC Ethernet cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Wall-mounting the IP Phone (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Chapter 4 Expansion module installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Prerequisites . . . . . . . . . . . . . . . .
Regulatory and safety information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Table 1 EMC compliance (Sheet 2 of 2) Jurisdiction Standard Description European Community EN 55022 Class B Emissions: Information technology equipment Radio disturbance EN 55024 Information technology equipment - Immunity characteristics Limits and methods of measurement EN 61000-3-2 Limits for harmonic current emissions (equipment input current <= 16 A per phase) EN 61000-3-3 Limitation of voltage fluctuations and flicker in low-voltage supply systems for equipment with rated current <= 16 A
DenAn regulatory notice for Japan Connecting Power Use Only with Nortel approved Limited Power Source 48Vdc 520mA (FSP Group Inc. Model: FSP025-1AD207A) Connecting to Local Area Network (LAN) Severe damage to your IP Phone will occur if this set is plugged into an ISDN connection. Consult your system administrator to ensure that you are plugging your set into a 10/100 Base-T ethernet jack. Operation The earpiece / mouthpiece region on the handset can attract and retain small objects.
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How to get help This section explains how to get help for Nortel products and services. Getting help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products.
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Chapter 1 New in this release This is the first release of the IP Phone 1200 series of IP Phones and expansion modules. The IP Phone 1200 series use the customer Internet Protocol (IP) data network to communicate with the BCM. The IP Phone translates voice into data packets for transport using IP. A dynamic host configuration protocol (DHCP) server can be used to provide information that enables the IP Phone network connection and connection to the BCM.
Chapter 1 Headset jack You can connect a headset to the headset jack on your IP Phone for handsfree use. For more information about the headset jack, see Connecting the headset (optional) (page 27). Handset jack You can connect the handset to the handset jack located on the back of your IP Phone. For more information about the handset jack, see Connecting the handset (page 27).
Chapter 2 Introduction This section provides information about: • • • IP Phone 1210, 1220, and 1230 (page 13) IP Phone 1210, 1220, and 1230 keys and descriptions (page 14) Expansion modules for the IP Phone 1210, 1220, and 1230 (page 22) IP Phone 1210, 1220, and 1230 The Nortel IP Phone 1210, 1220, and 1230 bring voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection.
Chapter 2 • • • 10/100 Ethernet ports — Ethernet port for LAN connection — Ethernet port for optional PC connection Power over Ethernet (PoE) or power through a supported AC adapter wall-mounted In addition, the IP Phone 1220 and IP Phone 1230 models have the following features: • • user-defined feature keys with labels and indicators additional fixed feature keys: — Redial — Quit — Messages — Directory CAUTION Risk of equipment damage Do not plug the IP Phone 1210, 1220, or 1230 into a regular tel
Chapter 2 15 Figure 1 IP Phone 1210 Message waiting indicator/ Incoming call indicator Display screen Soft keys (4) Programmable keys (2) Navigation keys Goodbye key Applications key Headset key Hold key Volume control keys Mute key Dialpad Handsfree key IP Phone 1200 Series Installation
Chapter 2 Figure 2 IP Phone 1220 User-defined feature keys (4) Message waiting indicator/ Incoming call indicator Display screen Soft keys (4) Programmable keys (6) Navigation keys Goodbye key Applications key Headset key Hold key Volume control keys Mute key Handsfree key NN40050-302 Dialpad
Chapter 2 17 Figure 3 IP Phone 1230 User-defined feature keys (10) Message waiting indicator/ Incoming call indicator Display screen Soft keys (4) Programmable keys (6) Navigation keys Goodbye key Applications key Headset key Hold key Volume control keys Mute key Dialpad Handsfree key IP Phone 1200 Series Installation
Chapter 2 Table 3 IP Phone 1210, 1220, and 1230 keys descriptions (Sheet 1 of 2) Key or component Description Message waiting indicator/ Incoming call indicator When a message is waiting, the red message waiting indicator flashes. Also, when the ringer sounds, this indicator flashes. User-defined feature keys (not available on the IP Phone 1210) The keys on either side of the display area are programmable keys with labels on the LCD display.
Chapter 2 19 Table 3 IP Phone 1210, 1220, and 1230 keys descriptions (Sheet 2 of 2) Key or component Description Navigation keys (with Enter key) Press the Navigation keys to scroll through menus and lists that appear on the display screen. The outer part of this key cluster rocks for up, down, left, and right movements. Press the Enter key, at the center of the Navigation key cluster, to confirm menu selections. In most menus, you can press the Enter key instead of the Select soft key.
Chapter 2 Table 4 Keycap defaults (Sheet 2 of 2) Function Iconic keycap Textual keycap Message Directory Redial Increase volume Decrease volume Mute Handsfree Goodbye Applications Headset Hold Display screen Your IP Phone 1210, 1220, and 1230 have two or three display areas, depending on the model you are using: • • • The top display area provides labels for the programmable buttons (not available on the IP Phone 1210).
Chapter 2 21 Figure 4 IP Phone 1210, 1220, and 1230 display screen (IP Phone 1230 shown) Top display area User-defined feature key labels (not available on the IP Phone 1210) Middle display area Date and time display Call party information Feature status information Options information Directories information Bottom display area Soft keys (Feature key) Rear view of IP Phone Your IP Phone 1210, 1220, and 1230 is equipped with a handset jack, headset jack, LAN Ethernet port, PC Ethernet port, AEM port, an
Chapter 2 Figure 6 Foot stand positions Position 1 slots (25-degree angle) Bottom tabs Position 2 slots (55-degree angle) Expansion modules for the IP Phone 1210, 1220, and 1230 This section provides information about the LCD Expansion Module:12-Key Self-Labeling and the LED Expansion Module:18-Key Paper Label.
Chapter 2 23 Keys and descriptions For the location of the keys and components on the expansion modules, see the following figures. For a description of the keys and components on your expansion modules, see the Table 5 “Expansion module key descriptions” (page 24). Some keys or components are not available on all expansion modules.
Chapter 2 Figure 8 LED Expansion Module: 18-Key Paper Label User-defined feature key LEDs User-defined feature keys Labels Table 5 Expansion module key descriptions Key or component Description User-defined feature keys The keys on the Expansion Modules are programmable keys with an LCD display or paper labels. The system administrator programs these keys as either memory, line, or intercom keys. A steady LCD light beside a programmable line (or intercom) key indicates that the call is active.
Chapter 3 IP Phone installation Complete the procedures in this chapter to • • • • prepare the IP Phone for installation install the IP Phone wall-mount the IP Phone install the expansion module For more detailed IP Phone installation procedures, see the Telephony Device Installation Guide for your BCM system. Prerequisites • • • Ensure you have the following components: — IP Phone 1210, 1220, or 1230 — foot stand — handset — handset cord — 2.
Chapter 3 • • • “Connecting the LAN Ethernet cable” on page 28 “Connecting the PC Ethernet cable” on page 29 “Wall-mounting the IP Phone (optional)” on page 29 Attaching the foot stand (optional) Attach the foot stand in the appropriate slots depending on the desired angle for your IP Phone. If you insert the foot stand into the upper slots, your IP Phone sits at a 25-degree angle. If you insert the foot stand into the lower slots, your IP Phone sits at a 55-degree angle.
Chapter 3 27 Connecting the handset Connect the handset to the IP Phone. Procedure steps Step Action 1 Plug the end of the handset cord with the short straight section into the handset. 2 Plug the other end of the handset cord with the long straight section into the handset jack marked with the + symbol on the back of the IP Phone. 3 (Optional) Thread the cord through the channel in the foot stand (if installed) so that it exits on the side of the foot stand.
Chapter 3 Connecting the power (optional) Your IP Phone supports both AC power and Power over Ethernet (PoE). For AC power, use only the Nortel-approved Global Power Supply (N0146475) and the country-specific IEC cable that you can order separately. To use PoE, your connected LAN must support PoE. Procedure steps Step Action 1 Connect the DC barrel connector to the power jack on the back of the IP Phone. 2 Thread the cable through the channel in the foot stand to secure the cable.
Chapter 3 29 Connecting the PC Ethernet cable Connect the PC Ethernet cable between your IP Phone and your computer to enable your computer to access the LAN. Procedure steps Step Action 1 Plug one end of the PC Ethernet cable (not supplied) into the PC Ethernet port on the back of your IP Phone marked with the ( symbol. 2 Thread the cable through the channel in the foot stand. 3 Connect the other end of the cable to the LAN port on your computer.
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Chapter 4 Expansion module installation Complete the procedures in this chapter to install the expansion modules for IP Phone 1200 series phones. The procedures in this section are applicable to both the LCD Expansion Module:12-Key Self-Labeling and the LED Expansion Module:18-Key Paper Label.
Chapter 4 Installing the expansion module CAUTION Risk of damage to equipment To avoid damaging the equipment, remove the power (PoE cable or local power) from the IP Phone before you connect the expansion module. Procedure steps Figure 10 Step Action 1 Remove power from the IP Phone. 2 Remove the IP Phone from the foot stand. 3 At the back of the IP Phone, remove the rubber plug from the accessory expansion module (AEM) port.
Chapter 4 33 Press the expansion module and IP Phone firmly together until the expansion module locks into place. 7 End Installing additional expansion modules CAUTION Risk of damage to equipment To avoid damaging the equipment, remove the power (PoE cable or local power) from the IP Phone before you connect the expansion module. Prerequisites • • You need one 10-pin cable for each expansion module you want to install. You need one foot stand for each expansion module you want to install.
Chapter 4 Attaching the foot stand Attach the foot stand in the appropriate slots depending on the desired angle for your IP Phone and expansion modules. If you are installing your IP Phone and expansion modules on a wall, do not attach the foot stand. Procedure steps Step Action 1 Align the bottom tabs on the foot stands with the position 1 slots or the position 2 slots on the back of the expansion module and IP Phone.
Chapter 4 35 Wall-mounting the IP Phone with one or more expansion modules (optional) You can install your IP Phone on a wall. You wall-mount the IP Phone using the keyhole on the back of the IP Phone. You do not need the foot stand for wall-mounted applications. Procedure steps Step Action 1 Ensure all cables are routed properly. 2 If necessary, ensure that power is connected. 3 Remove the foot stand from the IP Phone and each expansion module.
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Chapter 5 IP Phone registration Ensure that you have loaded the appropriate BCM keycodes to activate the Nortel IP Phone 1200 series phones on your BCM system.
Chapter 5 Registering the IP Phone (global registration with password) You must register IP Phones with the system to be able to use the call features and system features. Procedure steps Step Action 1 Restart the phone by disconnecting and reconnecting the power. 2 After about 4 seconds, the top light flashes and NORTEL appears on the screen. 3 When the greeting appears, immediately and quickly press the four soft keys directly under the display one at a time, from left to right.
Chapter 5 39 1 Disconnect the power from the IP Phone. 2 Disconnect the network connection. 3 Move the IP Phone to the new location. 4 At the new location, reconnect the network cable. 5 Reconnect the power connection. If your network is using partial DHCP, reconfiguration is not required at this step. End Moving an IP Phone and changing the DN Complete this procedure to move an IP Phone and change the DN for the new location.
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Chapter 6 IP Phone configuration Your IP Phone 1210, 1220, and 1230 have both local and server-based options. You can navigate the Local Tools menu in two ways: • • Follow the prompts on the screen. Where a menu entry has a number in front of it, select that entry by pressing the associated key on the dial pad. For example, when you are in the Local Tools menu, you can access 2. Local Diagnostics by pressing the 2 key on the dial pad. Double-press the following table.
Chapter 6 Local preferences configuration Use the Preferences menu to configure local preferences, including display settings and language. Changing the display settings Use the Contrast tool to change the physical settings of the display. Procedure steps Step Action 1 Double-press 2 Press 1 on the dial pad to open the Preferences menu. 3 Press 1 on the dial pad to open the Contrast menu. 4 Press the Left/Right navigation keys to decrease or increase the contrast.
Chapter 6 43 Diagnostic tasks Use the Local Diagnostics menu to perform diagnostics of the IP Phone and network. The Local Diagnostics menu is for administrator use only. Viewing IP Phone and DHCP information Use the IP Set & DHCP Info tool to view reports about IP Phones and DHCP operation. This tool is for administrator use only. Procedure steps Step Action 1 Double-press 2 Press 2 on the dial pad to open the Local Diagnostics menu.
Chapter 6 Viewing Ethernet statistics Use the Ethernet statistics tool to view reports about Ethernet operation. This menu is for administrator use only. Procedure steps Step Action 1 Double-press 2 Press 2 on the dial pad to open the Local Diagnostics menu. 3 Press 3 on the dial pad to open the Ethernet Statistics menu. 4 Press the Up/Down navigation keys to scroll through and view the settings. 5 Press Return to keep existing configurations.
Chapter 6 45 Viewing configuration information The Network Configuration menu displays configuration information. This tool is for administrator use only. Procedure steps Step Action 1 Double-press 2 Press 3 on the dial pad to open the Network Configuration menu. 3 Press the OK key to scroll through and view the settings. 4 Press Cancel to keep existing configurations. (Services) quickly to open the Local Tools menu.
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