User Guide

While on an active call
161
Using 3-way calling
When you have more than one call and you want to join the incoming
calls into one call, you can use 3-way calling or create a conference call.
Note: Your system administrator or service provider must enable 3-
way calling and conference calls for your Avaya 1220 IP Deskphone.
Contact your service provider or system administrator to determine if
this feature is available.
The 3-way Call feature joins two calls on your IP Deskphone into one 3-
way call. You and the other two callers can speak together. When you join
more than two calls into one call, you must use the conference call
feature. Your Avaya 1220 IP Deskphone manages the 3-way call, and the
server manages a conference call. For more information, see “Setting up
a conference call” on page 163.
To activate the 3-way Call feature:
Figure 24 on page 165 shows the IP Deskphone display screen when a 3-
way call is in progress.
Join
1. Press the Join context-sensitive soft key
with either call, and then select 3-way
Call from the menu.
The IP Deskphone joins the two calls
and creates a new call that appears on
the LCD screen as [3-way Call]. For
more information, see Figure 23: “3-way
Call” on page 162.