User Guide

Making a call

This section describes the methods you can use to make a call. You can

make a call from your Avaya 1220 IP Deskphone using one of the

following:

• “Making a call using off-hook dialing” on page 88

• “Making a call using on-hook dialing” on page 90

You can also initiate a call while using one of the following features:

• “The Address Book” on page 111

• “Call Inbox” on page 129

• “Instant Messaging” on page 140

When an outgoing call fails to connect to the destination, one of the

following messages appears:

• Declined, Temporarily unavailable

• Declined, Cannot find user

• Declined, User has declined call

• Declined, <user supplied reason> (for example, In a meeting.)