User Guide

Receiving a call
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Receiving a call
When you receive a call, you are typically notified by the alerting ring, and
the incoming caller identification appears on the LCD screen. The
incoming call forces the screen to exit active menu activities and takes
precedence over a pop-up Instant Message (IM).
Caller identification
When you receive an incoming SIP call, the Caller ID information appears
on the LCD screen. When you receive a call from a contact that is entered
in the Avaya 1220 IP Deskphone Address Book, the caller information
appears as it is in the Address Book. See Figure 15 on page 100.
You can restrict the information displayed for incoming calls or for calls
you make. For more information, see “Configuring Privacy settings” on
page 214.
When you receive an incoming call you can do one of the following:
• Answer an incoming call. See “Answering an incoming call” on
page 100.
• Redirect an incoming call. See “Redirecting an incoming call” on
page 100.
• Decline an incoming call. See “Declining an incoming call” on
page 103.
• Ignore an incoming call. See “Ignoring an incoming call” on page 107.
• Receive an intercom call. See “Receiving intercom calls” on
page 109.
• Receive paging calls. See “Receiving paging calls” on page 109.