Application Note

ManualsBrandsAvaya ManualsIP DeskphonesAvaya 1600 Series IP Deskphones

TBH; Reviewed:

SPOC 9/16/2014

Solution & Interoperability Test Lab Application Notes

1 of 11

JabraMO_L351600

Avaya Solution & Interoperability Test Lab

Application Notes for Jabra LINK 35 EHS Adapter and

Jabra Motion Office to Interoperate with Avaya 1600 Series

IP Deskphones - Issue 1.0

Abstract

These Application Notes describe the configuration steps required to integrate Jabra LINK 35

EHS (Electronic Hook Switch) Adapter and the Jabra Motion Office with Avaya 1600 Series

IP Deskphones. Jabra LINK 35 provides Jabra Motion Office the ability to hear ring tones, to

answer and to end calls directly from the headset when the user is away from their desk.

Readers should pay attention to section 2, in particular the scope of testing as outlined in

Section 2.1 as well as the observations noted in Section 2.2, to ensure that their own use cases

are adequately covered by this scope and results.

Information in these Application Notes has been obtained through DevConnect compliance

testing and additional technical discussions. Testing was conducted via the DevConnect

Program at the Avaya Solution and Interoperability Test Lab.

Summary of content (11 pages)

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Avaya Solution & Interoperability Test Lab Application Notes for Jabra LINK 35 EHS Adapter and Jabra Motion Office to Interoperate with Avaya 1600 Series IP Deskphones - Issue 1.0 Abstract These Application Notes describe the configuration steps required to integrate Jabra LINK 35 EHS (Electronic Hook Switch) Adapter and the Jabra Motion Office with Avaya 1600 Series IP Deskphones.
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1. Introduction These Application Notes describe the configuration steps required to integrate the Jabra LINK 35 EHS (Electronic Hook Switch) Adapter and Jabra Motion Office with Avaya 1600 Series IP Deskphones. Jabra LINK 35 provides Jabra Motion Office the ability to hear ring tones, to answer and to end calls directly from the headset when the user is away from their desk. 2. General Test Approach and Test Results The interoperability compliance test included feature and serviceability testing.
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2.1. Interoperability Compliance Testing All test cases were performed manually. The following features were verified:        Placing calls to the voicemail system. Voice messages were recorded and played back to verify that the playback volume and recording level were good. Placing calls to/from internal extensions to verify two-way audio. Placing calls to/from the PSTN to verify two-way audio. Hearing ring back tone for incoming and outgoing calls.
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3. Reference Configuration Figure 1 illustrates the test configuration used to verify Jabra LINK 35 EHS Adapter and Jabra Motion Office with Avaya 1600 Series IP Deskphones. The configuration consists of an Avaya S8800 Server running Avaya Aura® Communication Manager with an Avaya G650 Media Gateway providing connectivity to the PSTN via an ISDN-PRI trunk. Avaya Aura® Messaging was used as the voicemail system.
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3.1. Answering, Ending, and Placing Calls To answer, end, or place a call using Jabra Motion Office follow the instructions below. To Answer a Call To End a Call To Place a Call TBH; Reviewed: SPOC 9/16/2014  Press the call control button on the headset to answer an incoming call. This would automatically activate the headset button on the IP telephone.
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4. Equipment and Software Validated The following equipment and software were used for the sample configuration provided: Equipment/Software Avaya Aura® Session Manager running on S8800 Server Avaya Aura® System Manager running on S8800 Server Avaya Aura® Communication Manager running on Avaya S8800Server Avaya G650 Media Gateway IPSI TN2312BP CLAN TN799DP IP Media Processor TN2302AP Digital Line TN2224 Avaya Aura® Messaging Avaya 1600 Series IP Deskphones 1608 and 1616 (H.
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5. Configure Avaya Aura® Communication Manager This section covers the station configuration for the Avaya 1608 IP Deskphone. The configuration is performed via the System Access Terminal (SAT) on Communication Manager. 5.1. Configure a Station for Avaya 1600 Series IP Deskphone Use the add station command to create a station for the 1608 IP Deskphone. Set the Type field to the station type to be emulated. In this example, 1608 was used.
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6. Configure Jabra LINK 35 and Jabra Motion Office To connect the Jabra Motion Office to the Avaya 1600 Series IP Deskphone, use the supplied AUX cable to connect the Jabra LINK 35 EHS Adapter to the wireless base of the Jabra Motion Office via the AUX port on each device. Connect the RJ-9 cable from the LINK 35 EHS adapter to the headset port of the 1600 Series IP Deskphone.
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7. Jabra Motion Office Configuration Jabra Motion Office should be configured to use DHSG protocol and the clear dial-tone switch should be set to position “A”. There are two modes of configuring the desk phone settings, guided or manual. For compliance testing, the manual mode was used.
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11. Additional References This section references product documentation relevant to these Application Notes. Documentation for Avaya products can be found at http://support.avaya.com. [1] Administering Avaya Aura® Communication Manager Release 6.3, Document Number 03-300509, Issue 9, October 2013 [2] Avaya Aura® Communication Manager Feature Description and Implementation Release 6.3, Document Number 555-245-205, Issue 11, October 2013 [3] Avaya 1600 Series IP Deskphones Administrator Guide Release 1.3.
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