Application Note

LYM; Reviewed:
SPOC 11/17/2014
Solution & Interoperability Test Lab Application Notes
©2014 Avaya Inc. All Rights Reserved.
3 of 9
TLKON-16xx-96xx
2.1. Interoperability Compliance Testing
All test cases were performed manually. The following features were verified:
 Placing calls to the voicemail system. Voice messages were recorded and played back to
verify that the playback volume and recording level were good.
 Placing calls to internal extensions to verify two-way audio.
 Hearing ringing tone for incoming and ring back for outgoing calls.
 Answering and ending calls using the call control button on the Avaya phone.
 Using the volume control buttons on the Avaya phone and/or the device to adjust the
audio volume.
 Using the mute control button on the Avaya phone and/or the device to mute and un-mute
the audio.
 Using the hold control button on the Avaya phone to hold and resume call.
 Switching between the Telekonnectors headset, the phone handset and speaker while in
conversation.
For the serviceability testing, the Avaya 16xx and 96xx Series IP phone was restarted to verify
proper operation of the headset after the reboot was completed.
2.2. Test Results
All test cases passed. But a point to note is that TLK Konnect does not provide Electronic Hook
Switch (EHS) functionality for call control functions, the volume control and mute/unmute status
are not reflected in the Avaya phones.
2.3. Support
For support on this Telekonnectors headset solution, contact Telekonnectors at:
 Phone: [phone]
 Email: [e-mail]