692 IP Conference Phone Release 1.0 User’s Guide 1725-15649-001 Rev.
© 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document might be incorporated in future releases. Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP telephone might cause interference. Documentation disclaimer Avaya Inc.
Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Intended Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Issue Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Chapter 5: Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Index 31 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Guide Overview This guide describes how to use your 1692 IP Conference Phone. The phone is simple to use while offering the latest advances in telephony systems. Internet Protocol (IP) phones obtain their operational characteristics from your central phone server rather than residing in the phone unit itself. Updates and new features are downloaded to your phone without intervention or the need for phone replacement. This guide contains four chapters, geared to how you actually use the phone.
About This Guide Document Organization This guide contains the following chapters: Chapter 1: Introducing Your Avaya 1692 IP Conference Phone Describes each key and feature on the phone console. Chapter 2: Using Your Avaya 1692 IP Conference Phone Describes all call-related information, such as initiating calls, conferencing, and transferring calls. Chapter 3: Avaya 1692 IP Conference Phone Options Describes how to set or view the phone’s options.
Related Documents Related Documents This guide and other related documentation is available online at the following URL: http://www.avaya.com/support. For information related to installing an IP Telephone, see the “Avaya one-X Deskphone Value Edition 1600 Series IP Telephones Installation and Maintenance Guide” (Document Number 16-601438).
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Chapter 1: Introducing Your Avaya 1692 IP Conference Phone Introduction This chapter introduces you to the layout of the 1692 IP Conference Phone. It provides a description of each key and other phone characteristics. The Avaya 1692 IP Conference Phone The phone has an LCD, a speaker, three sensitive microphones, and a minimum of three call appearances. Depending on how your system administrator configures the phone, the phone may support up to ten call appearances.
Chapter 1: Introducing Your Avaya 1692 IP Conference Phone Figure 1: Phone Components 10 Component Description 1 Select Key Select a highlighted item from a menu or list. 2 Up/Down Scroll Keys Access call appearances or scroll through displayed menus or lists. 3 Up/Down Volume Keys Adjust the speaker or alert volume. 4 Mute Key Turn muting on or off. 5 Dialing Keypad Enter numbers or characters. 6 Redial Key Automatically redial the last dialed number.
The Avaya 1692 IP Conference Phone Component Description 9 Exit Key Return to the normal display from a menu or a list. 10 Menu Key Access ringer and contrast settings, system information, or allows you to log off. 11 Graphic LCD Display View information about your call and your phone.
Chapter 1: Introducing Your Avaya 1692 IP Conference Phone Extension Microphones The phone provides complete coverage for a 20 foot (6.1 meters) by 20 foot (6.1 meters) conference room. For larger conference rooms, you can add two extension microphones. The additional microphones provide coverage for conference rooms up to 20 feet (6.1 meters) by 30 feet (9.1 meters). Each extension microphone has a mute key and indicator which affects the mute status of the entire phone and both extension microphones.
Chapter 2: Using Your Avaya 1692 IP Conference Phone Introduction This chapter shows you how to make and receive calls, and how to use the 1692 IP Conference Phone’s call handling features. General Notes on Use of the 1692 IP Conference Phone The 1692 IP Conference Phone is a conference room phone, not an enterprise desk phone. Therefore, you do not have access to certain personalization features, such as speed dial lists or voice mail.
Chapter 2: Using Your Avaya 1692 IP Conference Phone Receiving Calls Your call status LEDs blink green as the incoming call rings. To receive a call: ● Press the Call key. The call is listed with any other ongoing calls that might be displayed. Ending Calls To end a call, do one of the following: ● To terminate a call, press the Call key. The status LEDs turn off. ● To terminate a call and obtain a dial tone to start a new call, press the Drop soft key.
Call Handling Features Holding Calls To hold a call: ● During a call, press the Hold soft key (you might need to press the More soft key first, if Hold is not visible). The status LEDs blink red to indicate that the call is on hold. To resume the held call, select the call appearance using the Up/Down Scroll keys, and then press the Select key. Muting Calls To mute a call: ● During a call, press the Mute key. The status LEDs turn solid red to indicate that the call is muted.
Chapter 2: Using Your Avaya 1692 IP Conference Phone Dropping Calls To drop a call: ● During a call, press the Drop soft key (you might have to press the More soft key first, if Drop is not visible). The current call is terminated. You receive a dial tone so you can start another call. Note: While on a locally initiated conference call, the Drop soft key disconnects the last person added to the call.
Server Administered Features Server Administered Features Other features, such as “Do Not Disturb” and call forwarding, are provided by the server. These features, if available, are listed when you press the Select key from the idle display or during a call. To activate or deactivate the features, use the Up/Down Scroll keys to highlight the option, and then press the Select key to select it. Note: Note: The features available to you depend on how your system administrator configures the server.
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Chapter 3: Avaya 1692 IP Conference Phone Options Introduction This chapter describes how to use the main menu to set phone options, such as ring tone and display contrast, and view phone information. Accessing the Main Menu To access the main menu, press the Menu key. From the main menu, the following options display: Note: ● Personal Ringing—allows you to select one of five ring tones for your phone. ● Contrast Control—allows you to adjust the phone’s display area contrast level.
Chapter 3: Avaya 1692 IP Conference Phone Options 3. Use the Up/Down Scroll keys to select a ring pattern, and then press the Select key or the Save soft key. To listen to a ring pattern, press the Listen soft key. 4. To exit and save your selection, press the Exit soft key. 5. To return to the idle screen, press the Exit key. Setting the Display Contrast Your phone’s display contrast has 30 levels. The default contrast level is 12. To update the contrast level: 1. Press the Menu key. 2.
Accessing System Information Note: Note: Up and down arrow symbols display on the screen next to the Up/Down Scroll keys. Arrow symbols only display when there are more items to view above or below the current display. 4. To return to the idle screen, press the Exit key.
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Chapter 4: Managing and Troubleshooting Your Avaya 1692 IP Conference Phone Introduction The 1692 IP Conference Phone is relatively trouble free. This chapter provides helpful information for: ● Interpreting the different ringer tones you hear. ● Basic troubleshooting, including common problems and suggested resolutions. ● Resetting or power-cycling your phone, when basic troubleshooting does not resolve a problem.
Chapter 4: Managing and Troubleshooting Your Avaya 1692 IP Conference Phone Tones Meaning Call Waiting Ringback Tone ---_ A ringback tone with lower-pitched signal at the end. This tone indicates the extension called is busy and the called party was given a call waiting tone. Dial --------- Continuous tone indicating dialing can start. Intercept/Time-out -_-_-_- Alternating high and low tone.
Resetting and Power Cycling the 1692 IP Conference Phone Problem/Symptom Suggested Solution Characters do not appear on the Display screen See Phone does not activate after a power interruption, above. ● Check all lines into the phone to ensure that it is properly connected. ● Check the power source to ensure that your phone is receiving power. If these suggested solutions do not resolve the problem, reset or power cycle the phone with your system administrator’s assistance. Audio quality is poor.
Chapter 4: Managing and Troubleshooting Your Avaya 1692 IP Conference Phone To reset your phone: 1. Press the Mute key. 2. Using the dial pad, press the following keys in sequence: 73738# The display shows the message “Reset values? *=no #=yes.” 3. Press * (asterisk) or press # (the pound key): If you want to Then Restart the phone without resetting any assigned values. Press * (the asterisk key). The display prompts “Restart phone? *=no #=yes.
Chapter 5: Safety Notices Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interferences received, including interference that may cause undesired operation. Class B Digital Device or Peripheral Note: This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Chapter 5: Safety Notices Safety and Compliance (continued) Industry Canada (IC) This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada. CE and VCCI Mark This Avaya 1692 IP Conference Phone is marked with the CE mark. This mark indicates compliance with EC Directives 2006/95/ED and 2004/108/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd.
Safety and Compliance (continued) New Zealand Telepermit (continued) Echo Cancellation Echo cancellers are not normally required in the Telecom PSTN because geographic delays are acceptable where CPE return loss is maintained within Telepermit limits. However, those private networks making use of Voice over IP technology are required to provide echo cancellation for all voice calls.
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Index A L Audience for this guide . . . . . . . . . . . . . . . . 5 Logging off the phone . . . . . . . . . . . . . . . . 19 C M Call appearances, selecting . Calls conference, setting up . . dropping . . . . . . . . . ending . . . . . . . . . . holding . . . . . . . . . . making . . . . . . . . . . muting . . . . . . . . . . receiving . . . . . . . . . transferring . . . . . . . . Conference calls, setting up . Contrast, updating . . . . . . Conventions used in this guide . . . . . . . . . . . 16 .
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