Administrator's Guide

Communication Manager Administration
40 Avaya Agent Deskphone 16CC Administrator Guide
CM/16CC Telephone Configuration Requirements
This section refers to Communication Manager (CM) administration on the Switch
Administration Terminal (SAT) or by Avaya Site Administration. The system wide CM form and
the particular page that needs to be administered for each feature are provided. These features,
which already exist, are not required but are recommended because they optimize the
telephone user interface. CM 4.0 or greater is required. For sample Station and other pertinent
forms, see Appendix C:
Sample Station Forms and Other Screens.
Table 6: CM/SIP Configuration Requirements
Task/Form Command Field(s) Value(s)
IP Network
Region
RTCP Report
Period (secs)
SIP telephones have a fixed
reporting period. Note that
this parameter is only
displayed if "Use Default
Server Parameters?" is set to
"n".
IP Network
Region
Authoritative
Domain
Make sure that the
Authoritative Domain is set to
the same value as SIP
Domain for Solution.
Off-PBX
Telephones
Station Mapping
change
off-pbx-station
mapping xxxx
Bridged call items on this
form MUST be “none” or
“orig.”
Feature - Related
System
Parameters
(page 1)
change
system-parameters
features
Music/Tone on
Hold
This CM setting controls the
music on hold capability for
all endpoints, including SIP
telephones.
Feature - Related
System
Parameters
(page 4)
change
system-parameters
features
Directed Call
Pickup
This CM setting controls the
availability of directed call
pickup.
Feature - Related
System
Parameters
(page 4)
change
system-parameters
features
Extended Group
Call Pickup
This CM setting allows a user
to answer calls that were
directed to another call
pickup group.
Feature - Related
System
Parameters
(page 17)
change
system-parameters
features
Whisper Page
Tone Given To
This CM setting controls who
hears the whisper page tone.
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