Administrator's Guide

Agent Confirmation Tones
Issue 1 January 2008 91
12
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
330
440
3x(0.1on, 0.1off)
5x(0.05on.0.05off)
13
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
425
440
19x(0.05on, 0.05off)
5x(0.05on.0.05off)
14
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
425
440
19x(0.05on, 0.05off)
5x(0.05on.0.05off)
15
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
425
440
19x(0.05on, 0.05off)
5x(0.05on.0.05off)
16
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
350+440
440
3x(0.15on, 0.15off)
5x(0.05on.0.05off)
17
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
350+440
440
3x(0.15on, 0.15off)
5x(0.05on.0.05off)
18
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
330
440
3x(0.1on, 0.1off)
5x(0.05on.0.05off)
19
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
350+440
440
3x(0.15on, 0.15off)
5x(0.05on.0.05off)
20
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
350+440
440
3x(0.15on, 0.15off)
5x(0.05on.0.05off)
21
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
350+440
440
3x(0.15on, 0.15off)
5x(0.05on.0.05off)
22
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
350+440
440
3x(0.15on, 0.15off)
5x(0.05on.0.05off)
23
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
350+440
440
3x(0.15on, 0.15off)
5x(0.05on.0.05off)
24
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
425
440
3x(0.1on, 0.1off)
5x(0.05on.0.05off)
25
Agent Confirmation (no agent message waiting)
Agent Confirmation (agent message waiting)
425
440
19x(0.05on, 0.05off)
5x(0.05on.0.05off)
ID # Agent Tone Frequency (Hz) Cadence (seconds)
2 of 3