User's Manual

Local Administrative Options
22 Avaya Agent Deskphone 16CC Installation and Maintenance Guide
Accessing Local (Craft) Procedures
Note:
Note: Local procedures can only be invoked when the local (dialpad) procedure status
system value (PROCSTAT) is “0”, giving full access to local procedures.
Note:
Note: The factory-set default Craft Access Code is 27238.
During Telephone Startup:
1. During startup, invoke local procedures by pressing Program to display the Craft Access
Command Entry screen:
2. Press the Restart softkey to resume startup, or press Mute and enter the local dialpad
procedure password (0 to 7 numeric digits), as specified by the system administrator in the
system value PROCPSWD. For security purposes, the telephone displays an asterisk for
each numeric dialpad press.
3. Press # when password entry is complete.
The entry is compared to the PROCPSWD value. If they match, the telephone displays the
Admin Procedures screen, with the prompt "Select procedure and press Start."
4. Use the navigation arrows to scroll to the local procedure you want, then press the Select
softkey or the OK button.
During Normal Telephone Operation:
1. Invoke all local procedures by pressing the Mute button, entering the local (dialpad)
procedure password (0 to 7 numeric digits), then pressing the # button.
A 6-second timeout is in effect between button presses after pressing the Mute button. If
you do not press a valid button within 6 seconds of pressing the previous button, the
collected digits are discarded. In this case, no administrative option is invoked.
The entry is compared to the PROCPSWD value. If they match, the telephone displays the
Admin Procedures screen, and prompts "Select procedure and press Start."
2. Use the navigation arrows to scroll to the local procedure you want, then press the Select
softkey or the OK button.
Startup interrupted