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vaya 2050 IP Softphone for Windows PC Release

4.1 (Build 41) General Availability – Global

Revision History

Date Revision # Summary of Changes

29 October 2010 Original bulletin This is the original publication

Introduction

Avaya is pleased to announce the general availability of the 2050 IP Softphone 2050 Release 4.1 (Build 4.01.0041) for Windows PC.

This maintenance release does not include any additional features; however it does deliver several significant fixes.

This release is being provided as a no charge update to all customers who have purchased or upgraded to Release 3.x or 4.x.

Quality Improvements

The Avaya 2050 IP Softphone Release 4.1 contains numerous resolved issues and closed cases. The list of resolved customer

reported issues since Release 4.0 are listed below.

Case ID Description

100624-64923

Corrects an issue where the 2050 IP Softphone could become unresponsive if a

user presses Answer/Headset/Line key and then presses "Release". The

application could only be closed only via the Windows Task manager.

N/A

Corrects a timing issue on CS2100 systems using the CRQM (IP Call Recorder)

application where the RTP streams from the near-end and far-end were not

synchronized in the recording.

091210-67218

091216-70624

100402-24717

Corrects an issue introduced in Release 4.0 where the MSI installation file was not

a real MSI installation as compared to the previous versions. This prevented the

use of the Microsoft SCCM environment for managing installations, de-installations

and upgrades.

With Release 4.1, the MSI file is again a true MSI installation file.

100430-38625

Fixes an issue with call recording where the duplicate media stream was not closed

at the end of the call, leading to a large amount of network traffic and performance

degradation of the PC.

100616-60946

Fixes an issue where the pre-dial window was not showing the "city/area

code"(HNTN/HLCL) saved and hence the incomplete number was being dialed.

100628-66330

Corrects a problem on CICM (CS2100) systems where one way transmission was

occurring on IP to IP and IP to TDM calls.

Summary of content (8 pages)

PAGE 1
Avaya 2050 IP Softphone for Windows PC Release 4.1 (Build 41) General Availability – Global Revision History Date Revision # 29 October 2010 Original bulletin Summary of Changes This is the original publication Introduction Avaya is pleased to announce the general availability of the 2050 IP Softphone 2050 Release 4.1 (Build 4.01.0041) for Windows PC. This maintenance release does not include any additional features; however it does deliver several significant fixes.
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Supported Platforms Operating Systems  Microsoft® Windows XP™ (Service Pack 3)  Microsoft® Windows Vista™ (Service Pack 1)  Microsoft® Windows 7™ Note 1: 64 bit versions of Microsoft Windows are not supported. Note 2: Although the 2050 IP Softphone may run in VDI (Virtual Desktop Infrastructure) environments such as VM Ware and Citrix Xen Desktop, these are not supported at this time.
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PEC Description NTDW84BA 2050 IP Softphone New User License (Release 3.x or 4.x) Upgrades from 2050 IP Softphone Releases 1.x/2.x to Release 4.1: PEC Description NTDW84CA 2050 IP Softphone Upgrade License from Rls 1 and 2 Note: The Software CD Package will not be available for the 2050 IP Softphone Release 4.0. The full release is available for download from the Technical Support web site. Refer to the following section for additional details. Upgrades from 2050 IP Softphone Release 3.
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The Hardware ID (available through the Diagnostics screen) may also be used as it contains the MAC address. The Hardware ID is a 20-digit ID in the format: 31-32-XX-XX-XX-XX-XX-XX-66-06 Where: the middle XX digits are the MAC address and the first 4 digits and last 4 digits are the same for all 2050 IP Softphone instances. For instances where multiple licenses are to be created at the same time, KRS will accept a list of the MAC addresses in a text file in a comma separated value (CSV) format.
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16. Click Generate Keycode. A new keycode is generated in KRS database. The User is then directed to the Keycode Retrieve screen. 17. Select Download Keycode and apply to the system. Saves as a .lic file on the local system. Expansions: 1. Click on “Generate Keycode” on the sidebar 2. At Step 1, Enter the Host ID from the previous step into the Enter HostID field. 3. At Step 2, Enter the Purchase Order Number to pull license entitlement from. 4. At Step 3.
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Technical Advisements Sound Device Settings With Release 4.1, a new combo box named “Input sampling rate” has been added to the Sound Devices property page to specify the sampling rate for the input sound device. Three settings are available: 48 kHz (default), 32 kHz and 8 kHz. In most cases, the default value should be used. Exceptions are:  On CS2100 systems using CRQM call recording, the 32 kHz setting should be selected.
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Appendix Node-Locked License Installation Node-locked licenses are associated with an individual instance of the 2050 IP Softphone application on a PC. The license file is associated with the MAC address of the network adapter on the PC. The license file generated by the Keycode Retrieval System (KRS) will have the extension .cfg (for example: ipctoken001CC4D61CD3.cfg).
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FILENAME specifies the name of the license file. The ‘*’ may be used as a wildcard. The Configuration Utility may also be used to install the license file directly on the PC. The Configuration Tool may be obtained from the same Software Download area as the main 2050 IP Softphone application (see Software Download section above). The command line for installing the license file would be: i2050ConfigurationTool.exe ipctoken001CC4D61CD3.cfg Note that the config.ini file is optional.