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Avaya 2050 IP Softphone Release 4.3 Service Pack 1 Readme

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Avaya 2050 IP Softphone for Windows Release 4.03.0085:

2050 Release 4.3 Service Pack 1 Read me Document

Avaya is pleased to announce the availability of the 2050 IP Softphone Release 4.3, which provides feature

enhancements and several quality improvements. The 2050 IP Deskphone Release 4.3 has been updated to this

Service Pack 1 Release to include three additional quality improvements described in this document.

This release is being provided as a no charge update to all customers who have purchased or upgraded to Release

3.x or 4.x.

Enhancements

• The 2050 IP Softphone Release 4.3 provides support for 64 bit versions of Microsoft® Windows 7™ and

Microsoft Vista™ Operating Systems

Important Note : It is strongly recommended to install the next updates for Microsoft Windows 7 to the PC

including the specific updates noted below. Failure to install these Windows 7 updates may cause the

2050 IP Softphone to crash or not work as intended.

• KB981679 (part of Service Pack 1 for Windows 7)

• KB979303

Quality Improvements

This 2050 IP Softphone Release 4.3 continues to improve the overall quality of the 2050 IP Softphone through the

delivery of ongoing resolution of customer reports and Avaya identified work items. Eight customer reported cases

have been closed and numerous quality improvements have been delivered with this 4.3 release.

The following customer reported issues have been addressed in Release 4.3:

wi00715416 External – Improved robustness of Licensing Server in releasing licenses, if IP Connection drops

wi00903652 External – Issue with node-locked licensing not working with CS1000 R7.5 and 2050 R4.2

wi00906095

wi00867565 External – Error message when starting IP Softphone on Windows 7™

wi00908928 External – Graphics issue on Windows 7™

wi00896132 External – Dual stream recording does not work properly with 2050 after a call is transferred to the

2050

wi00951184 External – 2050 reverts to PC speaker and soundcard instead of USB device when PC is restarted

wi00889263 External – SR 1-1462175541: IP Softphone trace route shows only final destination, not

intermediate hops.

Three additional quality improvements were included in the 2050 IP Softphone Release 4.3 Service Pack 1, to

address three additional customer cases, including,

wi00995769 External – 2050 is not playing back the Agent Greeting: the 2050 will now attempt to open the port

several times in a short period of time (vs only once)

Summary of content (9 pages)

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Avaya 2050 IP Softphone Release 4.3 Service Pack 1 Readme Avaya 2050 IP Softphone for Windows Release 4.03.0085: 2050 Release 4.3 Service Pack 1 Read me Document Avaya is pleased to announce the availability of the 2050 IP Softphone Release 4.3, which provides feature enhancements and several quality improvements. The 2050 IP Deskphone Release 4.3 has been updated to this Service Pack 1 Release to include three additional quality improvements described in this document.
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Avaya 2050 IP Softphone Release 4.3 Service Pack 1 Readme wi00995751 External – Issue related to installing the 2050 with msi installer method, where a file required in Regular User mode is inaccessible and an error message is presented to the user when the 2050 tries to re-install that file. This has been corrected so the error message is no longer presented and the file is accessible for the user.
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Avaya 2050 IP Softphone Release 4.3 Service Pack 1 Readme Supported Platforms Operating Systems Microsoft® Windows XP™ (Service Pack 3) Microsoft® Windows Vista™ (Service Pack 1) – 32 bit and 64 bit versions Microsoft® Windows 7™ – 32 bit and 64 bit versions Call Server Compatibility and Requirements The 2050 IP Softphone Release 4.3 is compatible with the Avaya Call Servers listed below. Avaya CS1000: Release 6.0, 7.0, 7.5 Avaya BCM 50: Release 3.0, 5.0, 6.0 Avaya SRG 50: Release 6.
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Avaya 2050 IP Softphone Release 4.3 Service Pack 1 Readme Country specific software files for Russia, Belarus, and Kazakhstan markets only 4.0x.xxx-all-NE.zip Version of 2050 IP Softphone containing no media encryption – for Russia, Belarus, and Kazakhstan markets only. Setup_NoMediaEncryption_40xxxx.msi 2050 IP Softphone Installation file in Microsoft Windows Manager Installation file (msi) format. This version is for use in Russia, Belarus, and Kazakhstan only. Setup_NoMediaEncryption_40xxxx.
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Avaya 2050 IP Softphone Release 4.3 Service Pack 1 Readme NTDW84CA 2050 IP Softphone Upgrade License from Release 1 and 2 Note: The Software CD Package will not be available for the 2050 IP Softphone Release 4.0 and higher. The full release is available for download from the Avaya Support Web site and KRS. Refer to the following section, or to the User Documentation, for additional details.
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Avaya 2050 IP Softphone Release 4.3 Service Pack 1 Readme 6. 7. 8. Click on ‘Product Registration’ on the sidebar. Enter a unique name for the Site Name Enter the System ID. For Node-locked licenses, this is the MAC address. For Network Licensing Server, this is the FQDN. 9. Click ‘Create’. 10. Click on ‘Generate Keycode’ on the sidebar 11. At Step 1, enter the Host ID into the Enter HostID field. (Note the HostID is the host name of the PC where the license server is installed, e.g. win2008server.
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Avaya 2050 IP Softphone Release 4.3 Service Pack 1 Readme License Agreements W3C(r) SOFTWARE NOTICE AND LICENSE Copyright (c) 1994-2002 World Wide Web Consortium, (Massachusetts Institute of Technology, Institut National de Recherche en Informatique et en Automatique, Keio University). All Rights Reserved. http://www.w3.org/Consortium/Legal/ This W3C work (including software, documents, or other related items) is being provided by the copyright holders under the following license.
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Avaya 2050 IP Softphone Release 4.3 Service Pack 1 Readme The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
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Avaya 2050 IP Softphone Release 4.3 Service Pack 1 Readme Designated System(s) License (DS). End User June install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User.