User Guide

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Introduction
The two-line display (if selected on Avaya 2250 Attendant Console)
The display is at the top of the console. It has hinges, so you can tilt it to the angle you like. You can
choose from a number of options to have information on the display presented in the manner you like
best. (See “The Options menu”.)
When you dial a number, it shows up on the display. For some procedures, you will use the asterisk ( * ),
which appears as a space, or the octothorpe (#), which appears as an H.
When your telephone is idle…
When your telephone is idle, the display looks something like this:
The first line of the display shows the date and time. You can choose the format of their presentation in
the Options menu.
The second line of the display gives information about the console itself:
The [S] appears when the console is in shift mode.
The next field on the display indicates the alarm status of the system. The following alarms are
presented on the display:
— MJ means that the system has detected a major malfunction which does not permit normal call
processing. If this happens, notify repair service at once.
— MN means that the system has detected a minor malfunction which does not affect normal call
processing. If this message remains on for longer than 30 minutes, notify repair service.
The (STATUS) field indicates the current status of the console:
— IDLE is displayed when the console is in idle mode.
— BUSY is displayed when the console is in Position Busy mode.
— NIGHT is displayed when the console is in Night Service mode.
— EMERGENCY is displayed when the emergency transfer switch has been turned on.
The next field shows whether the console is set for Centralized Attendant Service. This is set using the
horizontal row of keys below the display.
The CW indicates whether you have any calls waiting.
01-01-91 05:35:39PM
[S] MJ (STATUS) C/H CW