Application Note

ManualsBrandsAvaya ManualsDigital TelephonesAvaya 2400 Series Digital Telephones

SF; Reviewed:

SPOC 4/25/2010

Solution & Interoperability Test Lab Application Notes

1 of 8

JabraGN9120-Dig

Avaya Solution & Interoperability Test Lab

Application Notes for Configuring GN Netcom GN9120 EHS

Headsets and Jabra LINK 14201-19 to interoperate with

Avaya 2400 Series Digital Telephones – Issue 1.0

Abstract

These Application Notes describe the configuration steps for provisioning GN Netcom’s

GN9120 headsets to successfully interoperate with Avaya 2400 Series Digital Telephones.

Jabra GN9120 series are wireless headsets that use an Electronic Hookswitch (EHS) adapter

Jabra LINK 14201-19 to interoperate with Avaya 2400 series telephones.

Information in these Application Notes has been obtained through DevConnect Compliance

Testing and additional technical discussions. Testing was conducted via the DevConnect

Program at the Avaya Solution and Interoperability Test Lab.

Summary of content (8 pages)

PAGE 1
Avaya Solution & Interoperability Test Lab Application Notes for Configuring GN Netcom GN9120 EHS Headsets and Jabra LINK 14201-19 to interoperate with Avaya 2400 Series Digital Telephones – Issue 1.0 Abstract These Application Notes describe the configuration steps for provisioning GN Netcom’s GN9120 headsets to successfully interoperate with Avaya 2400 Series Digital Telephones.
PAGE 2
1 Introduction These Application Notes describe the compliance tested configuration using GN Netcom’s Jabra GN9120 headset solution and Avaya Digital Telephones. The Avaya telephones used are the 2400 series telephones connected to Avaya Aura™ Communication Manager. Jabra GN9120 series are wireless headsets for use in the office environment and away from your desk. It uses the Electronic Hookswitch (EHS) adapter LINK 14201-19 attached to the Avaya telephone to communicate with Avaya 2400 series telephones.
PAGE 3
2 Reference Configuration Figure 1 illustrates the network topology used during compliance testing. The Avaya solution consisted of an Avaya S8500B Server running Communication Manager and Avaya G650 Media Gateway as the PBX. Avaya 2400 series Digital telephones are connected to the PBX and used in the testing. GN Netcom’s Jabra GN9120 wireless headsets and GN Netcom Jabra LINK 14201-19 cable adapters connect to the headset ports of the Avaya telephones.
PAGE 4
3 Equipment and Software Validated All the hardware and associated software used in the compliance testing is listed below. Equipment Avaya S8500B Server Avaya G650 Media Gateway - IPSI TN2312BP - CLAN TN799DP - IP Media Processor TN2602AP - DS1 Interface TN246CP Avaya 96xx Telephones (H.323) - 9620 - 9630 - 9640 - 9670G Avaya 16xx Telephones (H.
PAGE 5
Configuration of Jabra GN9120 The Jabra GN9120 series headset model can be used with desk phone as configured in this compliance test. The headset variant used in the compliance test is the Jabra GN9120 monaural but the configuration described in these application notes also applies to variants 9125 and GN912x DUO. The configuration of the headset comprises connection of cables, configuring base settings and headset settings. 5.
PAGE 6
General Test Approach and Test Results The test approach was to verify that the calls placed and received using the Jabra GN9120 headsets with Avaya Telephones functioned correctly with good audio received. Functionality testing included basic telephony operations such as answer, hold/retrieve and transfer and calls to\from the PSTN.
PAGE 7
9 Additional References This section references the Avaya and GN Netcom product documentation that are relevant to these Application Notes. Product documentation for Avaya products may be found at http://support.avaya.com. 1. Administering Avaya Aura™ Communication Manager, Release 5.2; Document No. 03300509, May 2009 2. Avaya Audio Quality Tuning for IP Telephones, Issue 2.0, Document No. 120942, July 2007 Product documentation for GN Netcom Jabra GN9120 can be found at http://www.jabra.
PAGE 8
©2010 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.