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SF; Reviewed:

SPOC 4/26/2010

Solution & Interoperability Test Lab Application Notes

1 of 8

JabraPRO9400Dig

Avaya Solution & Interoperability Test Lab

Application Notes for Configuring GN Netcom Jabra

PRO™ 9400 Headsets and Jabra LINK 14201-19 to

interoperate with Avaya 2400 Series Digital Telephones

– Issue 1.0

Abstract

These Application Notes describe the configuration steps for provisioning GN Netcom’s Jabra

PRO™ 9400 headsets to successfully interoperate with Avaya 2400 series Digital Telephones.

Jabra PRO™ 9400 series are wireless headsets that use an Electronic Hookswitch (EHS)

adapter Jabra LINK 14201-19 to interoperate with Avaya 2400 series Telephones.

Information in these Application Notes has been obtained through DevConnect Compliance

Testing and additional technical discussions. Testing was conducted via the DevConnect

Program at the Avaya Solution and Interoperability Test Lab.

Summary of content (8 pages)

PAGE 1
Avaya Solution & Interoperability Test Lab Application Notes for Configuring GN Netcom Jabra PRO™ 9400 Headsets and Jabra LINK 14201-19 to interoperate with Avaya 2400 Series Digital Telephones – Issue 1.0 Abstract These Application Notes describe the configuration steps for provisioning GN Netcom’s Jabra PRO™ 9400 headsets to successfully interoperate with Avaya 2400 series Digital Telephones.
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1 Introduction These Application Notes describe the compliance tested configuration using GN Netcom’s Jabra PRO™ 9400 headset solution and Avaya Digital Telephones. The Avaya telephones used are the 2400 Series Digital Telephones connected to Avaya Aura™ Communication Manager. Jabra PRO™ 9400 series are wireless office headsets with a touch screen base for easy call control.
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2 Reference Configuration Figure 1 illustrates the network topology used during compliance testing. The Avaya solution consisted of an Avaya S8500B Server running Communication Manager and Avaya G650 Media Gateway as the PBX. Avaya 2400 series digital telephones are connected to the PBX and used in the testing. GN Netcom’s Jabra PRO™ 9400 wireless headsets and GN Netcom Jabra LINK 14201-19 adapters connect to the headset ports of the Avaya telephones.
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3 Equipment and Software Validated All the hardware and associated software used in the compliance testing is listed below. Equipment Avaya S8500B Server Avaya G650 Media Gateway - IPSI TN2312BP - CLAN TN799DP - IP Media Processor TN2602AP - DS1 Interface TN246CP Avaya 96xx Telephones (H.323) - 9620 - 9630 - 9640 - 9670G Avaya 16xx Telephones (H.
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Configuration of Jabra PRO™ 9400 The Jabra PRO™ 9400 series headset is a multi-use model that can be used with desk phone, softphone and mobile phone. It is only configured for the desk phone in this compliance test. The headset variant used in the compliance test is the Jabra PRO™ 9470 monaural but the configuration described in these application notes also applies to variants 9460 and 9460/9465 DUO.
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           DOCK HEADSET – Place the headset onto the dock base. DESK PHONE – A message declares: ‘We will now configure the base for optimal sound performance’. Press > to continue to the next screen. DESK PHONE – A message inquires ‘Do you prefer a guided (recommended) or manual Desk Phone setup?’ – Choose Manual option. MANUAL SETUP –The options on this screen are as follows: a) Set clear dial-tone switch – choose A (default) and press > b) Set microphone level – Choose 8 c) Setup complete.
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Verification Steps This section provides the tests that can be performed to verify correct configuration of Avaya telephones and Jabra PRO™ 9400 series headsets. 7.1 Verify Avaya Telephones Verify that inbound and outbound calls can be made successfully with good audio on the Avaya telephones. 7.2 Verify Jabra PRO™ 9400 Headsets The following steps can be performed to verify the basic operation of the system components:  Make calls to and from Avaya telephones using the headsets to hook on and off.
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