6408+, 6408D+, 6416D+, 6416D+M, 6424D+, and 6424D+M Telephones User’s Guide Conte nts 6400 Series Multi-line Telephones . . . . . . . . . . . . . . . . . . . 5 Using the Softkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Using the Softkey Feature Menus . . . . . . . . . . . . . . . . . . 8 Other Softkey Features That May Be On Your Display . 9 Call-Handling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Getting Messages . . . . . . . . . . . . . . . . . . . . . .
6400 Series Multi-line Telephones The 6400 Series multi-line telephones include the following: • The 6408+ Telephone — has eight call appearance/feature buttons with a two-way speakerphone. • The 6408D+ Telephone — has eight call appearance/feature buttons, a 2-line by 24-character display, and a two-way speakerphone. • The 6416D+ and 6416D+M Telephones — have 16 call appearance/ feature buttons, a 2-line by 24-character display, and a two-way speakerphone.
The following features correspond to the numbers in Figure 1.
The top line of each softkey feature menu screen shows you the status of each of the four features. An arrow appears above the feature name or abbreviation if that feature is active. In the above example, the arrow above the Timer feature indicates that feature is active. The second line on each softkey feature menu shows the features you can access. To use any of these features, you must press the softkey below the feature name or abbreviation.
Hold The Hold feature puts a call on hold until you can return to it. To put a call on hold while you answer another call or perform another task 1. Press Hold . To answer a new call while active on another 1. Press Hold . 2. Press the call appearance button of the incoming call. To return to the held call 1. Press the call appearance button of the held call. Redial The Redial (or Last Number Dialed) feature automatically redials the last extension or outside number (up to 24 digits) you dialed.
If you have a display, it shows the volume level: (There are eight volume levels.) ->>>>>> + To turn off the speaker and return to handset 1. Pick up the handset. To end a call (while the handset is on-hook and only the speaker is active) 1. Press Spkr . To activate the speaker while using the handset so that both are active at the same time (the Group Listen feature, if administered) 1. While you are using the handset, activate the speaker by pressing Spkr .
4. If you have a display, it shows the volume level: (There are eight volume levels.) ->>>>>> + To change from the speakerphone to the handset 1. Pick up the handset and talk. To change from the handset to the speakerphone 1. Press Spkr . 2. Within 10 seconds, hang up the handset. To use the Group Listen feature (if administered) in which the handset and the speaker are active at the same time 1. While you are active on the handset, press Spkr .
4. Press Trnsfr again to complete the transfer. 5. Hang up. Getting Messages Message Your Message light goes on when a caller has left a message for you. Note: If your telephone has a display, you may also be able to use the Message Retrieval display feature. For directions on retrieving your messages, see your system manager.
Selected Voice Features Abbreviated Dialing/Automatic Dialing (AD) The Abbreviated Dialing (AD) feature allows you to store selected telephone numbers for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature access code. Abbreviated Dialing offers four possible types of lists — Personal, Group, System, and Enhanced, and you can have a total of three lists. (Of these three lists, you can have only one System List and one Enhanced List.
For 6408D+, 6416D+ and 6416D+M, and 6424D+ and 6424D+M telephones connected to a DEFINITY ECS Release 6.3 or later To program an Abbreviated Dialing button on the softkey feature menu screens or on a feature button Note: If you make a mistake while programming an AD button on your display, you CANNOT move back a space to erase it. Instead, save whatever you have entered by pressing the “#” key and then start over. 1. Locate the Program button.
To place an AD call 1. Press the selected AD button, either a feature button or the softkey below the AD feature on the feature menu screens. To program or reprogram an outside number, extension, or feature access code into an AD personal list 1. Locate the Program button on your telephone. There are three possibilities. a. If you are using a telephone with a display, press the Menu button and, if necessary, the Next or Prev button until Prog appears on the display screen. b.
Without a display: Press the Call Fwd button (if administered) (while on-hook or off-hook) or Dial the Call Forward access code (while off-hook). [dial tone] Note: If you have console permission, next, dial the extension number whose calls are to be forwarded; receive dial tone. 2. Dial the extension or number where calls will be sent. [confirmation tone] 3. Hang up. To cancel Call Forwarding 1. With a display: Press the Menu button and then press the softkey below CFrwd (while on-hook or off-hook). 2.
Call Pickup and Directed Call Pickup The Call Pickup feature lets you answer a call at your telephone for another extension in your pickup group. If you can use the Directed Call Pickup feature, you can pick up a call ringing at a specific extension without the person’s being a member of your pickup group. To answer a call placed to a member of your pickup group when your telephone is idle 1. With a display: Press the Menu button and then press the softkey below CPkUp.
Without a display: Press the LWC button or Dial the Leave Word Calling access code (while off-hook). [dial tone] 2. Dial the extension. [confirmation tone] Message light goes on at the called telephone (if so equipped). 3. Hang up. To cancel a Leave Word Calling message Note: You cannot cancel a message left for an AUDIX subscriber. 1. With a display: Press the Menu button and then press the softkey below CnLWC (while on-hook or off-hook).
Display Features Note: To ensure easier display visibility, the display on the 6408D+, 6416D+ and 6416D+M, and 6424D+ and 6424D+M can be left in its horizontal position or can be raised to a slightly steeper angle. Check which viewing angle is best for your workstation. Time and Date Ordinarily, the time and the date will appear on the upper line of your display. (The 6408+ does not have a display.) The time and date are set at the switch, so if there is an error, contact your system manager.
Call Timer and Timer The Call Timer and the Timer features are used to measure elapsed time on a call. However, the Call Timer feature can be used ONLY if your telephone is connected to a DEFINITY ECS Release 6.3 or later. This feature, once activated, measures elapsed time automatically on all calls until you turn off the Call Timer feature. The Timer feature must be turned on for each individual call you wish to time. At the end of the call, you must immediately turn off the feature.
Directory The Directory feature allows you to search for the extension of another user in your location by keying in the user’s name at the dial pad. To search the directory for a name 1. Press the Menu button and then press the softkey below Dir or, if Dir is not available on your display, press the Directory button (if administered). 2. Key in the selected name with dial pad keys: last name, comma (use * ), first name or initial. 3. Press the Next button for each successive directory name you wish to see.
2. Press the call appearance button in question. Information is shown on the display screen; you remain connected to the present call. 3. To return to the held call, press the Exit button and then the call appearance button of the held call. .
Tones and Their Meaning Note: The tables below describe the defaults for each ringing and feedback tone. Check with your system manager to verify if the descriptions in the Meaning column are accurate for your system. Ringing Tones are produced by an incoming call. Ringing Tones Rings ◆ Meaning 1 ring A call from another extension. 2 rings A call from outside or from the attendant 3 rings A priority call from another extension, or from an Automatic Callback call you placed.
Feedback Tones (continued) Tones Meaning coverage One short burst of tone; indicates your call will be sent to another extension to be answered by a covering user. dial A continuous tone; indicates dialing can begin. intercept/ time-out An alternating high and low tone; indicates a dialing error, a denial of the service requested, or a failure to dial within a preset interval (usually 10 seconds) after listing the handset or dialing the previous digit.
