User's Manual

Technical Support and Online Services
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InfoFACTS
InfoFACTS is the Bay Networks free 24-hour fax-on-demand service. This
automated system has libraries of technical and product documents designed to
help you manage and troubleshoot your Bay Networks products. The system
responds to a fax from the caller or to a third party within minutes of being
accessed.
To use InfoFACTS in the United States or Canada, call toll-free 1-800-786-3228.
Outside North America, toll calls can be made to 1-408-764-1002. In Europe,
toll-free numbers are also available for contacting both InfoFACTS and
CompuServe. Please check our Web page for the listing in your country.
How to Get Help
Use the following numbers to reach your Bay Networks Technical Response
Center:
Technical Response Center Telephone Number Fax Number
Billerica, MA 1-800-2LANWAN [phone]
Santa Clara, CA 1-800-2LANWAN [phone]
Valbonne, France (33) 92-968-968 (33) 92-966-998
Sydney, Australia (612) 9927-8800 (612) 9927-8811
Tokyo, Japan (81) 3-5402-0180 (81) 3-5402-0173