User's Manual

connection between an Enhanced mode complexâ€
™
s H.320 DVC system
and the
Avaya DEFINITY Server which terminates the H.320 protocol. A service
link is never used by a Basic mode complex H.320 DVC system.
Connecting a service link will take several seconds. When the
service
link is connected, it uses MMI, VC and system timeslot resources.
When
the service link is disconnected it does not tie up any resources.
The
Service Link Mode can be administered as either ‘as-neededâ€
™
or
‘permanentâ€
™
as described below: - As-Needed - Most non-call
center
multimedia users will be administered with this service link
mode. The
as-needed mode provides the Enhanced multimedia complex with a
connected service link whenever a multimedia call is answered by the
station and for a period of 10 seconds after the last multimedia
call
on the station has been disconnected. Having the service link stay
connected for 10 seconds allows a user to disconnect a multimedia
call
and then make another multimedia call without having to wait for the
service link to disconnect and re-establish. - Permanent -
Multimedia
call center agents and other users who are constantly making or
receiving multimedia calls might want to be administered with this
service link mode. The permanent mode service link will be connected
during the stationâ€
™
s first multimedia call and will remain in a
connected state until the user disconnects from their PCâ€
™
s
multimedia
application or the Avaya DEFINITY Server restarts. This provides a
multimedia user with a much quicker video cut-through when
answering a
multimedia call from another permanent mode station or a multimedia
call that has been early answered. â— Multimedia Mode - There
are two
multimedia modes, Basic and Enhanced, as
-->
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<xs:simpleType>
<xs:restriction base="xs:string">
<xs:enumeration value="as-needed"/>
<xs:enumeration value="permanent"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<!--
There are two multimedia modes, Basic and Enhanced, as described
below:
Basic - A Basic multimedia complex consists of a
BRI-connected multimedia-equipped PC and a non-BRI-connected
multifunction telephone set. When in Basic mode, users place voice
calls at the multifunction telephone and multimedia calls from the
multimedia equipped PC. Voice calls will be answered at the
multifunction telephone and multimedia calls will alert first at the
PC and if unanswered will next alert at the voice station if it is
administered with H.320 enabled. A Basic mode complex has limited
multimedia feature capability.
Enhanced - An Enhanced multimedia complex consists of a
BRI-connected multimedia-equipped PC and a non-BRI-connected
multifunction telephone. The Enhanced mode station acts as though
the
PC were directly connected to the multifunction telephone; the
Managing Users
146 Administering Avaya Aura
®
Session Manager November 2010
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