User's Manual

Attendant Console Set Up and Operation Guide
61
Index
A
Add/Remove button 47
All extensions box 42
Assigned extension rings 40
Assigned tab, Directory options 38
Assistant attendant 37
Attendant
assistant 37
backup 35
features 40
incoming calls, notifying of 40
overflow 39
Attendant button 41
Attendant Console
about 5
adding attendants 47
choosing a model 10
compatible telephones 11
components 9
computer requirements 11
installing 17
installing the Client component 17
installing the Reports component 17
overview 5
requirements 11
setting up 23, 31
software requirements 11
uninstalling software 47
verifying installation 33
Attendant Extension 31
Attendant option 34
Attendant, main full-time 34
Attendant, part-time main 35
B
Backup attendant 35
C
Call answered on Attendant extension 41
Call button 33
Call Notification dialog box 37, 40
Call overflow occurs 39
Caller ID 11
Caller ID Information box 33
Caller Information options 33
Client component
adding attendants 47
communication with server 9
error messages 53
installing 17
restoring Attendant Console window 41
Transfer options 43
troubleshooting installation 53
Compatible telephones 11
Computer, preparing the environment 13
Configuring
Reports component 45
Server component 27
ConsoleServer.log 49
Control Panel window 14
D
Directory list 38
Disable Link Transfer 43
Disable VM Transfer 43
Disk space required 11
E
Error messages
Client component 53
external reports errors 57
Server component 50
Extension box 35
Extension, Attendant 31
I
Installation, preparing for 9
Installing
Attendant Console 17
Client component 17
Reports component 17
verifying 33
L
LAN 59
Link Transfer button 43
Log to file 55
Loop button 33, 34, 40