Avaya B179 SIP Conference Phone Installation and Administration Guide 16-603915 Issue 6 June 2012
Avaya B179 SIP Conference Phone Installation and Administration Guide ABOUT THIS DOCUMENT © 2011 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.
Avaya B179 SIP Conference Phone Installation and Administration Guide ABOUT THIS DOCUMENT any given time. A “Unit” means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software.
Avaya B179 SIP Conference Phone Installation and Administration Guide ABOUT THIS DOCUMENT This document only includes setup, registration of accounts and configuration. The use of the conference phone is described in the Avaya B179 SIP Conference Phone - Quick Reference Guide (16-603916) and the Avaya B179 SIP Conference Phone - User Guide (16-603918). The latest version of all documentation can be downloaded from support. avaya.com.
Avaya B179 SIP Conference Phone Installation and Administration Guide CONTENT Description 2 Display information and web interface 3 Display screen.................................................................3 Navigation and selection in menus....................................4 Using the web interface....................................................6 Installation 7 Connecting.....................................................................7 Obtaining a network address ..................
Avaya B179 SIP Conference Phone Installation and Administration Guide DESCRIPTION Speaker Microphone Display screen LEDs Keypad Flashing blue Incoming call Steady blue light Call in progress Flashing red On hold, microphone and speakers turned off Steady red light Mute, microphone turned off Network cable port SD memory card port Expansion microphone port AUX port Maintenance Security lock port Clean the equipment with a soft, dry cloth. Never use liquids.
Avaya B179 SIP Conference Phone Installation and Administration Guide DISPLAY INFORMATION AND WEB INTERFACE DISPLAY SCREEN On Hook Press to display this screen. Date Time Display text (can be changed) Registered Not registered Account name (can be changed) Off Hook Press to display this screen.
Avaya B179 SIP Conference Phone Installation and Administration Guide DISPLAY INFORMATION AND WEB INTERFACE Menu Press to switch to and from a menu. Current menu Submenu Marked option – open by pressing OK button Scrolling list (indication of where the marked option is in the list or menu) List of setting options: Existing settings Marked option – select by pressing OK button List of names: Marked name – select by pressing OK button NAVIGATION AND SELECTION IN MENUS Press .
Avaya B179 SIP Conference Phone Installation and Administration Guide DISPLAY INFORMATION AND WEB INTERFACE Menu tree 1 2 3 4 5 6 7 8 PROFILES PHONE BOOK EXT.
Avaya B179 SIP Conference Phone Installation and Administration Guide DISPLAY INFORMATION AND WEB INTERFACE USING THE WEB INTERFACE You can use the web browser of a PC connected to the same network to manage contacts, conference groups and settings in the Avaya B179. For security reasons, recordings can only be managed directly on the Avaya B179. All other settings that can be made directly on the Avaya B179 can also be made via the web interface.
Avaya B179 SIP Conference Phone Installation and Administration Guide INSTALLATION The printed Installation Guide provides brief and simplified installation instructions. The guide includes the basic settings for a quick start and works in most cases. CONNECTING Connect the Avaya B179 to the network as illustrated below. Plug the Avaya B179 into the mains using the power adapter as illustrated below.
Avaya B179 SIP Conference Phone Installation and Administration Guide INSTALLATION OBTAINING A NETWORK ADDRESS Connecting to a network with DHCP See “Check IP address” under “USING THE WEB INTERFACE” on page 6. Connecting to a network with static IP addresses You need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2. The host name can be set freely. The domain and secondary DNS can be left blank. Press and select SETTINGS > ADVANCED (6,2). Enter the PIN code.
Avaya B179 SIP Conference Phone Installation and Administration Guide INSTALLATION SOFTWARE UPGRADE AND BASIC SETTINGS The following settings should be done during installation. See page 48 about Device management if you are responsible for installing or upgrading many phones. Note that all settings on the Basic tab also affect the user profile Default. Other user profiles can be changed individually. The settings on the Basic tab, except the name and PIN for Admin, can be modified by any user.
Avaya B179 SIP Conference Phone Installation and Administration Guide INSTALLATION Setting time and region Select Settings > Time & Region. Select the time zone and, if you wish, correction for DST (Daylight saving). It is also possible to set the time and date manually or choose a different time server. Select the region where you are. This setting affects the frequency and duration of the signaling tones (ring signal, busy tone, etc). Save the setting.
Avaya B179 SIP Conference Phone Installation and Administration Guide INSTALLATION Changing the language Select Settings > Basic. Select the desired language in the list box after Language and save the setting. Note, this only affects the phone language, not the web interface. Changing the PIN We recommend that you change the PIN code for Admin from the default setting to protect the settings. Make a note of the new PIN code and keep it in a safe place.
Avaya B179 SIP Conference Phone Installation and Administration Guide INSTALLATION REGISTERING AN ACCOUNT The conference phone supports two accounts. The second account is a fallback account that is automatically used if the phone fail to register to the main account. Note that this account then will be used as long as the fallback account is available. If the phone fails to register to the fallback account, it will try to use the main account again.
Avaya B179 SIP Conference Phone Installation and Administration Guide INSTALLATION Click Yes at Enable account under Main account. Enter the account information you have received. Account name can be chosen freely and is the name or phone number you want to appear in the phone display. Leave the default values if you have no other information. Select a method of NAT traversal if you have received this information.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Almost all settings can be done directly on the Avaya B179. See “NAVIGATION AND SELECTION IN MENUS” on page 4 for using the menu system. We explain how to make settings using the web interface as this is the easiest method. For safety reasons, recordings can only be managed directly on the Avaya B179. All other settings can be changed via the web interface.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS These settings affect the Admin and Default profiles. To change the basic settings of a user profile, you need to log in with that profile. Profiles – edit name and PIN We recommend that you change the PIN code from the default setting to protect the settings. Select Settings > Basic and click the Edit button on the account you want to change. Enter a new PIN code. The PIN code may consist of 8 digits.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Recording tone A short beep is heard every 20 seconds so that all the parties in the call know it is being recorded. This feature can be turned off. Select On or Off and click on the Save button. On phone: > RECORDING TONE > SETTINGS (5,5). Settings when connecting external equipment (Aux) The Avaya B179 can be connected to a wireless headset or an external PA system.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS SIP Select Settings > SIP The conference phone supports two accounts. The second account is a fallback account that is automatically used if the phone fail to register to the main account. Note that this account then will be used as long as the fallback account is available. If the phone fails to register to the fallback account, it will try to use the main account again.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Account name This is the name displayed on the screen. It can be set according to company standards. User The account (customer) name. Registrar Shall contain the IP address or the public name of the SIP server where the account is registered (e.g. 10.10.1.100 for a local SIP server or sip.company.net for a public VoIP service provider) Proxy Shall contain the proxy server used for Internet communication, if any.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS STUN STUN (Simple Traversal of UDP through NATs) is a protocol that assists devices behind a NAT firewall or router with their packet routing. STUN is commonly used in real-time voice, video, messaging, and other interactive IP communication applications..
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Enable Blind Transfer Default is Yes. Setting this option to No, will disable the transfer function ( > TRANSFER) during a call. This may be used if the PBX does not support blind transfer. Allow contact rewrite Default is Yes. When enabled, the B179 will store the IP address from the response of the register request.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS SIPS (Secure SIP) is a security measure that uses TLS to provide an encrypted end-to-end channel for the SIP messages. To use SIPS, however, both VoIP devices and the SIP server must support it. Even if Transport is set to TLS or SIPS, the Avaya B179 still accepts incoming UDP or TCP signalling. On phone: > SETTINGS > ADVANCED > (PIN) > ACCOUNTS > TRANSPORT (6,2,1,3).
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Require client certificate When set to On, the Avaya B179 rejects incoming secure SIP connections (TLS or SIPS) if the client does not have a valid certificate. Verify server When the Avaya B179 is acting as a client (outgoing connections) using secure SIP (TLS or SIPS) it will always receive a certificate from the peer.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS NETWORK Select Settings > Network. DHCP Dynamic Host Configuration Protocol is used by network devices (clients) to obtain the parameters necessary for operation in the IP network. This protocol reduces system administration workload, allowing devices to be added to the network with little or no manual configuration. DHCP should be set to On if no other information is given.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Netmask Usually set to 255.255.255.0 to limit network traffic to the subnet. Domain The domain where the device is located. May be left blank. Gateway The device or server used for Internet communication. Primary DNS The address to the primary DNS (Domain Name System) server - a program or computer that maps a human-recognisable name to its computer-recognisable identifier (IP address).
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS 802.1x IEEE 802.1X is an IEEE Standard for port-based Network Access Control and is part of the IEEE 802.1 group of networking protocols. It provides an authentication mechanism to devices wishing to attach to a LAN or WLAN. Enable 802.1x By enabling this option, Avaya B179 asks an authentication server for permission when connected to the LAN.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS MEDIA Select Settings > Media. The media settings determine how audio is sent between the devices. The devices negotiate via SIP before a call is connected. All devices must support the same media types, codecs and security settings. Codec Codecs are used to convert an analog voice signal to a digitally encoded version and vice versa. Codecs vary in the sound quality they deliver and the bandwidth required.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS G711 Alaw G.711 is an ITU-T standard codec that uses audio companding. Companding algorithms reduce the dynamic range of an audio signal. In analog systems, this can increase the signal-to-noise ratio achieved during transmission and, in the digital domain, can reduce the quantization error.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Secure signalling On phone: The SIP messages (signalling) and the SRTP cipher key are sent on a different channel than the media and are not affected by the RTP/SRTP setting. To ensure a secure connection, the signalling must be secured using TLS or SIPS, see page 20. Note that the SIP transport setting must be set accordingly. > SETTINGS > ADVANCED > (PIN) > MEDIA > SECURITY (6,2,4,4).
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS LDAP Select Settings > LDAP. Avaya B179 has support for an external phone book, which means it can communicate with a directory server using LDAP (Lightweight Directory Access Protocol). The built in search function dynamically filters the content from the LDAP database, based on the search characters the user enter. To make the LDAP phone book available, the administrator has to activate and configure the LDAP feature.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Password Leave this field blank if the LDAP server does not require username and password. Max hits The maximum number of hits to return for each LDAP search. Display name Specifies how the search hits shall be presented on the display in Avaya B179. Example: %cn - shows the cn attribute. %givenName %sn - shows the givenName attribute and the sn attribute with a space in between.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS WEB INTERFACE Select Settings > Web interface. The web server in the Avaya B179 supports secure connections using HTTPS. Enable HTTPS Set Enable HTTPS to On if you need a secure communication between the PC used for setup and the phone. Certificate To use HTTPS you need to upload a certificate to the phone. On phone: > SETTINGS > ADVANCED > (PIN) > WEB INTERFACE (6,2,7).
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS TIME & REGION Select Settings > Time & Region. Time Enable NTP NTP (Network Time Protocol) is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variable-latency data networks. Time This field shows the actual time if NTP is enabled. Otherwise enter the correct time (hh:mm:ss) and save the setting.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Daylight saving Select the Yes radio button if DST (Daylight Saving Time or Summer Time) is currently used in your country. Note that this setting only adjusts the time by one hour and does not change the time automatically when the DST starts and ends. NTP Server The NTP pool is a dynamic collection of networked computers that volunteer to provide highly accurate time via NTP to clients worldwide.
Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS SYSTEM Select Settings > System. Application restart The Restart button restarts the phone application. This takes less than 30 seconds. On phone: > SYSTEM > RESTART (7,1). System reboot The Reboot button reboots the conference phone. The starting procedure may take about two minutes. On phone: > SYSTEM > REBOOT (7,2). Factory reset The Reset button resets the Avaya B179 to factory default settings.
Avaya B179 SIP Conference Phone Installation and Administration Guide HEADSET AND PA INSTALLATION AND SETTINGS CONNECTING A WIRELESS HEADSET Connect the headset to the Aux port on Avaya B179. The microphones from the Avaya B179 and the wireless headset will work simultaneously and transmit the call to other participants in the phone conference. Please refer to the headset manual for further information.
Avaya B179 SIP Conference Phone Installation and Administration Guide HEADSET AND PA INSTALLATION AND SETTINGS CONNECTING A PA INTERFACE BOX The Avaya B179 can be connected to an external PA system using a PA interface box. 2.5 m connection cable To mixer/microphone To amplifier/speakers PA interface box AUX port Always disconnect the power supply from the electrical outlet before disconnecting or connecting equipment to the Avaya B179.
Avaya B179 SIP Conference Phone Installation and Administration Guide HEADSET AND PA INSTALLATION AND SETTINGS PA SETTINGS To match several types of situations and equipment, there are some settings available in the Avaya B179 menu. Activating internal microphone and speakers These settings are not available via the web interface. Select > SETTINGS > BASIC > PA (6,1,6). Select INTERNAL MIC and press OK to switch between on (shaded box) and off.
Avaya B179 SIP Conference Phone Installation and Administration Guide HEADSET AND PA INSTALLATION AND SETTINGS The position of the PA system’s microphones and speakers and the amplifier’s settings may affect full duplex performance. Select > PA > CALIBRATION. AUTO is the default setting and is recommended in most cases. The figure shown in brackets is the measured calibration value. Select different levels and compare the audio quality to achieve your preferred setting. NB.
Avaya B179 SIP Conference Phone Installation and Administration Guide HARD SYSTEM RECOVERY Reset configuration If you have forgotten the Admin PIN code, the only way to reset it to default is to do a hard factory reset. This is the same as the Factory reset in the system menu ( > SYSTEM > FACTORY RESET). This erases all settings including account information and contacts! Disconnect the power supply cable. Note that this is the same as the network cable if the phone uses Power over Ethernet.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION FIRMWARE UPGRADE ON A SINGLE PHONE The easiest way to upgrade the Avaya B179 is via a computer connected to the same network. Via the web interface, you can check for a more recent version and then automatically install it. It is also possible to download the latest version, via the Avaya website (support.avaya. com), and then install the file via the web interface or using a SD card.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION When installation is complete, the text “Upgrade Complete. The unit will be rebooted.” is shown in your browser, and after a while you hear the Avaya music signature, which indicates that the conference phone has started. Upgrading from downloaded file It is possible to download a firmware file from support.avaya.com and install it on the Avaya B179 from the local hard disk.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION USING A CONFIGURATION FILE It is possible to save a configuration xml file to be used as: • Backup (i.e.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION 1: only the NAT type number is added 2: add both NAT type number and name Specify whether support for reliable provisional response (100rel and PRACK) should be required by default. Note that this setting can be further customized in account configuration. Specify default value of secure media transport usage.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION If this account information is valid or not. User defined name of the account The full SIP URL for the account. This is the URL to be put in the request URI for the registration. If this flag is set, the presence information of this account will be published to the server where the account belongs.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION 2: The transport will require that RTP/SAVP media is used. Specifies whether encryption or no encryption is used for the control protocol. Valid values: true or false. Specify whether SRTP requires secure signalling. This option is only used when use_srtp option above is non-zero.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION Export configuration Select Settings > Provisioning. Click on the Export button under Configuration. The configuration file is shown in the web browser.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION USING A DEVICE MANAGEMENT SERVER Using Device management facilitates the upgrading and configuration of multiple conference phones. To use this feature, the Device management needs to be enabled (default) and configured and the appropriate files must be located on a server reachable from all phones, here called a device management server.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION Local configuration file The local configuration file contains configuration parameters that are unique for every conference phone. The settings in this file takes precedence over the settings in the global configuration file. The default name for this file is avaya-.xml, where is the MAC address of the specific conference phone. The MAC address should be written without colons.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION Device management configuration in Avaya B179 Select Settings > Provisioning. Device management Enable On enables Device management. Use DHCP option Set to on if you want to use DHCP option for DM server address. DHCP option Select the DHCP option used for the DM server address.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION Check server cert. Enable authentication with certificate. Certificate Here you can upload a certificate to the Avaya B179 to be used for authentication when using Device management. Root certificate The public key in the root certificate is used to verify other certificates when using Device management.
Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION UPGRADING IN IP OFFICE Avaya B179 supports the IP Office check-sync message with file id 4 for firmware upgrades. Please see the IP Office documentation for more information. HOW TO DO A DOWNGRADE The only way to “downgrade” – install a previous version of the firmware - is to restore the firmware to factory default (page 39) and then install the preferred firmware.
Avaya B179 SIP Conference Phone Installation and Administration Guide MANAGING PHONE BOOK AND CONF. GUIDE IMPORTING AND EXPORTING CONTACTS You can import contacts from a comma separated values (CSV) file. One way of creating a CSV file is using Microsoft Excel and saving the file in CSV format. Enter the names of the contacts in the first column and their phone numbers or URIs in the second. Do not use hyphens or spaces in the number. Note that Excel ignores zeros at the beginning of numbers.
Avaya B179 SIP Conference Phone Installation and Administration Guide MANAGING PHONE BOOK AND CONF. GUIDE Importing contacts Select Phone Book. Click on the Scroll… button under the heading Import in the web window. Open your CSV file. Click on Import. The name is limited to 15 characters, since the Avaya B179 screen cannot display more than 15 characters. Exporting contacts You can export your contacts as a CSV document in order to import them into another phone. Click on Export.
Avaya B179 SIP Conference Phone Installation and Administration Guide CHECKING STATUS AND LOGS The tabs under Status show the settings on corresponding tabs plus device info and logs. DEVICE Select Status > Device. The Device tab shows phone information including serial number, network port and current software version. On phone: > STATUS > DEVICE (8,6). NETWORK Select Status > Network. On phone: > STATUS > NETWORK (8,2).
Avaya B179 SIP Conference Phone Installation and Administration Guide CHECKING STATUS AND LOGS TIME & REGION Select Status > Time & Region. On phone: > STATUS > TIME (8,5). SIP Select Status > SIP.
Avaya B179 SIP Conference Phone Installation and Administration Guide CHECKING STATUS AND LOGS Account 1 and Account 2 On phone: > STATUS > ACCOUNTS (8,1,1 and 8,1,2). NAT traversal On phone: > STATUS > NAT TRAVERSAL (8,3). Transport On phone: > STATUS > ACCOUNTS> TRANSPORT (8,1,3). MEDIA Select Status > Media. On phone: > STATUS > MEDIA (8,4).
Avaya B179 SIP Conference Phone Installation and Administration Guide CHECKING STATUS AND LOGS LOG Select Status > Log. The Log tab contains five types of log messages and can be useful for trouble shooting. Select the log you want to review and click on the Change button. The Refresh button adds all new messages sent since the present log was chosen. Application log This shows the phone application messages.
Avaya B179 SIP Conference Phone Installation and Administration Guide CHECKING STATUS AND LOGS System log Shows the phone system messages. Device management log Logs the device management activities. Upgrade log Logs the upgrade procedure.
Avaya B179 SIP Conference Phone Installation and Administration Guide TECHNICAL DATA Size Diameter 240 mm, height 77 mm Weight 1 kg Color Liquorice black Display screen Illuminated graphics (LCD), 128x64 Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up, volume down, 5 buttons for menu navigation, line mode, conference guide Anti-theft protection Kensington security slot Memory Support for SD and SDHC memory cards (Recording capacity 35h/GB) Connectivity Network connecti
Avaya B179 SIP Conference Phone Installation and Administration Guide TECHNICAL DATA Directory Internal phone book 1,000 entries per profile (4 password protected profiles) Export/import of directory Call list External directory Support for LDAP Sound Technology OmniSound® Wideband Microphone Omni-directional Reception area Up to 30 metres2, >10 people Speaker Frequency band 200–7000 Hz, Volume 90 dB SPL 0.
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