Release Notes

Basic Call Management Reporting Desktop R2.4.3 Release Notes
Hints and tips
To upgrade to BCMRD R2.4.3
Copy BCMRD R2.4.3 Upgrade.zip file from Avaya Support Web site to your hard disk. After
unzipping the file, you will see the following files and folders:
1. ServicePack2
2. Setup.exe
To upgrade BCMRD R2.4.3 run the installer, Setup.exe.
The installer takes a backup of the existing BCMRD version and copies the new service pack
files to their respective folders.
Help System of BCMRD for Windows Vista operating system : If the user is installing BCMRD
server or client on Windows Vista operating system, the user needs to download and install the
WinHlp32.exe from the link
http://support.microsoft.com/?kbid=917607 and
http://go.microsoft.com/fwlink/?LinkID=82148
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