Release Notes

Basic Call Management Reporting Desktop R2.4.3 Release Notes
Problems fixed
This section consists of the following table, describing and summarizing the issues:
Work Item
Number
Issue Description Resolution/Workaround
wi00307675 1101 Database error : Could not
update; currently locked by user
‘admin’ on machine
This happens when we perform a scheduled
historical download operation with delete data
option and also in the scenario where there is
large data download. After applying BCMRD
R2.4.3, the scheduled download will work
smoothly.
wi00310667 There is spelling mistake in Historical
Data Connection window
This has been rectified in BCMRD R2.4.3 with
proper content in error message.
wi00316700 The Help button on the server
selection window in BCMRD Client is
not working.
After applying BCMRD R2.4.3, the Help file
option will be available consistently in the
BCMRD Client.
wi00317453 The error message is incomplete for
repair database
This has been rectified in BCMRD R2.4.3 with a
proper error message.
wi00317734 A boundary error message should be
added to the BCMRD application
Please refer to section “What’s New” (point 2) for
details of the prescribed threshold values.
wi00333104 On installing the BCMRD server/client
in an operating system other than the
English language, the DAO
installation screen hangs
The workaround to this problem will be to clean
up the DAO components from the machine on
which the BCMRD server has been installed.
The location for DAO is "C:\Program
Files\Common Files\Microsoft Shared\DAO".
Please re-install BCMRD after this activity.
wi00336917 The indentation of Agent Summary
Historical report is improper
After applying BCMRD R2.4.3, the historical
report templates for all the supported languages
will be upgraded to support the 13 digit dial plan.
wi00341714 The Help topics in Windows Vista
operating system for BCMRD Server
and client do not open
After applying BCMRD R2.4.3, it will be
mandatory for the customer to download and
install the WinHlp32 setup from the link below.
This is required to run the help files of BCMRD
R2.4.3.
http://support.microsoft.com/?kbid=917607 .
To obtain the WinHlp32.exe download for
Windows Vista, visit the following Microsoft Web
site:
http://go.microsoft.com/fwlink/?LinkID=82148
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