Basic Call Management Reporting Desktop R2.4.
Basic Call Management Reporting Desktop R2.4.5 Release Notes Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document might be incorporated in future releases. Documentation disclaimer Avaya Inc.
Basic Call Management Reporting Desktop R2.4.5 Release Notes Contents Release notes overview........................................................................................3 What's New?.........................................................................................................3 Problems fixed ......................................................................................................4 BCMRD R2.4.5 (Build 320) Installation Instructions..........................................
Basic Call Management Reporting Desktop R2.4.5 Release Notes Release notes overview Avaya Basic Call Management Reporting Desktop (BCMRD) R2.4.5 aims to provide an essential upgrade to the current release of BCMRD R2.4.4. This document provides important information about BCMRD including issue description, enhancements, and suggested solutions for R2.4.5. It also includes scenarios with the corresponding installation instructions and assumptions that the user must consider while installing BCMRD.
Basic Call Management Reporting Desktop R2.4.5 Release Notes Problems fixed Work Item Number Issue Description wi00288547 Historical data exports to PDF Format in BCMRD client does not work. wi00685943 BCMRD intermittently has connection issues while connecting to CM with procr. wi00691582 Remote BCMRD clients are not able to consistently browse and select the remote server in server profile window.
Basic Call Management Reporting Desktop R2.4.5 Release Notes BCMRD R2.4.5 (Build 320) Installation Instructions This section consists of the following table, providing scenarios and assumptions corresponding to the installation instructions: Scenarios Scenario 1: Upgrade to BCMRD 2.4.5. Assumptions: BCMRD server and client (R2.4 or R2.4.x already installed) Sentinel driver compatible with the hardware system and operating system is already installed. Installation instructions 1.
Basic Call Management Reporting Desktop R2.4.5 Release Notes Scenarios Installation instructions Server and check that the server is connected successfully to the respective Communication Manager. Check that the Server version is R2.4.5 (Build 320) by using the menu, Help > About BCMSVu. c) In case user is already using BCMRD_Startup service feature of R2.4.4, then while upgrading, user will be shown an informative page stating that "Automatic Startup feature of BCMRD Server is already installed".
Basic Call Management Reporting Desktop R2.4.5 Release Notes Scenarios Scenario 2: A fresh BCMRD installation of R2.4.5. Installation instructions 1. 2. 3. 4. 5. 6. 7. 8. Install BCMRD Server (R2.4 (Build 314)). Install BCMRD Client (R2.4 (Build 314)). Install the required version of Sentinel driver software. Reboot all the machines where BCMRD applications are installed. Download BCMRDR2.4.5 Setup.exe from Avaya Support site and run it and follow the wizard.
Basic Call Management Reporting Desktop R2.4.5 Release Notes *Assumptions • • The scenarios mentioned in the section BCMRD R2.4.5 (Build 320) installation instructions assume that BCMRD components are installed under the parent BCMRD folder named \BCMS Vu. For example: The BCMRD server files should be located inside the folder, \BCMS Vu\Server. All references in the document of BCMRD and BCMSVu refer to Basic Call Management Reporting Desktop (which was earlier called as BCMSVu).
