Release Notes

Basic Call Management Reporting Desktop R2.4.7 Release Notes
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Release notes overview
Avaya Basic Call Management Reporting Desktop (BCMRD) R2.4.7 aims to provide an essential
upgrade to the last release of BCMRD R2.4.6.
The upgrade enables BCMRD to operate with Communication Manager (CM) 6.2. The document
provides important information about BCMRD including issue description, enhancements, and
suggested solutions for R2.4.7. It also includes scenarios with the corresponding installation
instructions and assumptions that the user must consider while installing BCMRD. This document
also includes the supported Communication Manager (CM) versions.
This service pack contains the fixes and enhancements provided by all the previous service
packs. For example, BCMRD R2.4.7 release includes fixes for dual/multi-core processor support
made in service pack R2.4.1, support to CM5.2 and upgrade from 7 digit dial plan to the 13 digit
dial plan made in service pack R2.4.2, Vista support made in R2.4.3 and Windows 7 (32-bit)
along with CM6.0 compatibility support in R2.4.4, support to CM6.0.1 and non-admin client
feature support with service pack R2.4.5, Windows 2008 (32 bit and 64 bit) and Windows 7 (64
bit) supported in service pack R2.4.6. If user wants to use any of these features, user can directly
upgrade to this service pack also.
For more information about R2.4.X features and fixes, refer to the respective release notes on the
Avaya support site.
Note: BCMRD releases from R2.4 to BCMRD R2.4.5 are not certified to work on a 64-bit
operating system. BCMRD R2.4.6 and R2.4.7 are not certified to work on 64-bit versions of
Windows 2003, Windows XP and Windows Vista.
BCMRD R2.4.7 release supports the following 32-bit Windows platforms:
• Windows Vista
• Windows XP
• Windows Server 2003
• Windows 7
• Windows 2008.
BCMRD R2.4.7 release supports the following 64-bit Windows platforms:
• Windows 7
• Windows 2008.
Refer to the Installation guide and User guide on the Avaya support site, http://support.avaya.com
for more information on previously supported platforms, functionality, and installation instructions.
What's New?
1. Support extended to CM 6.3
BCMRD R2.4.7 is not tested with CM 6.3. However, the assessment carried out by R&D
qualifies BCMRD R2.4.7 to be inter-operable with CM 6.3. For any issues related to this
combination, contact Avaya Technical Support as described in Technical Support.
2. Support extended to CM 6.2
BCMRD R2.4.7 release supports CM 6.2. BCMRD R2.4.7 was tested against “CM Release
String: vcm-016-02.0.823.0 / Patch 19555”.
BCMRD R2.4.7 has backward compatibility with 6.0.1, 6.0, 5.2, 5.1 and 5.0. This release
does not support CM 4.x and earlier versions.