User's Manual
Table Of Contents
- Avaya Communication Manager
- Call Center Software
- Basic Call Management System (BCMS)
- Operations
- Contents
- Preface
- BCMS description
- System access
- Generating reports
- Report reference
- System printer and Report Scheduler
- Using reports for ACD planning
- Appendix A: BCMS/CMS report heading comparison
- Glossary
- Index
Displaying and printing real-time reports
Issue 5.0 May 2005 27
Commands for printing real-time reports
To view the Enter Where
Split status report monitor bcms split ## print ## is an administered split
measured by BCMS.
System status report monitor bcms system ## print ## is an administered split
or range of splits measured
by BCMS. ## is optional. If
not included, the report
shows all splits.
VDN status report monitor bcms vdn ## print ## is an administered VDN
extension measured by
BCMS.