User's Manual
Table Of Contents
- Avaya Communication Manager
- Call Center Software
- Basic Call Management System (BCMS)
- Operations
- Contents
- Preface
- BCMS description
- System access
- Generating reports
- Report reference
- System printer and Report Scheduler
- Using reports for ACD planning
- Appendix A: BCMS/CMS report heading comparison
- Glossary
- Index

System printer and Report Scheduler
92 BCMS Operations
System printer administration
Use the Feature-Related System Parameters screen to administer the hardware
parameters of the system printer. The system administrator may access this screen by
entering the change system-parameters features command.
The following screen shows the system printer parameters. System printer hardware
administration on page 92 describes the printer-related data fields for this screen.
change system-parameters features Page 4 of 12 SPE A
FEATURE-RELATED SYSTEM PARAMETERS
SYSTEM PRINTER PARAMETERS
System Printer Endpoint: 34007 Lines Per Page: 66
EIA Device Bit Rate: 9600
SYSTEM-WIDE PARAMETERS
Switch Name: Aramis
Emergency Numbers - Internal: External: 911
No-License Incoming Call Number:
MALICIOUS CALL TRACE PARAMETERS
Apply MCT Warning Tone? y MCT Voice Recorder Trunk Group:
Delay Sending RELease (seconds)? 0
SEND ALL CALLS OPTIONS
Send All Calls Applies to: extension
Auto Inspect on Send All Calls? n
UNIVERSAL CALL ID
Create Universal Call ID (UCID)? n
UCID Network Node ID:
System printer hardware administration
Field Description
System Printer
Endpoint
Enter one of the following:
● SYS_PRNT if the system printer is connected to the
switch using a terminal server.
● The data module extension number associated with the
system printer.
● eia if the DCE jack is used to interface the printer. The
eia option is not available for G3r systems.