User Guide

Introduction 10-1
10
Troubleshooting 10
Introduction 10
This chapter describes procedures to help you identify and resolve problems
with the BCMS Vu software. It is divided into the following sections:
●
Resolving problems
●
Error log
●
Connection log
●
Troubleshooting the data module
●
Using a terminal emulator
●
Error messages.
Note
In addition to using the above methods to troubleshoot BCMS Vu
software, you should always check the Readme files that are
delivered with the software. These files include late-breaking changes
to and news about the software. You will find them at
Start/Programs/Lucent Technologies/Server Readme,
Start/Programs/Lucent Technologies/Client Readme, and
Start/Programs/Lucent Technologies/Wallboard Readme.