Installation Guide

Installation Problems
6-2 Troubleshooting BCMS Vu Installation
Troubleshooting BCMS Vu Installation 6
This section will help you resolve problems you may encounter when you install
BCMS Vu software.
Here are some possible problems and the actions you can take to recover when you
install BCMS Vu software.
Problem Probable Cause Action
When you try to install
BCMS Vu Server,
Client, or Wallboard,
the installation
procedure halts, with or
without error message.
Another application is
running.
Close all open
applications. Click on
application icon in the
status bar, and select
File/Exit.
When you try to install
BCMS Vu Server,
Client, or Wallboard on
a network PC other
than the PC on which
the install media is
located, the Install
Shield fails to install it,
with or without an error
message.
Microsoft Windows
problem.
1. Copy the folder
entitled
“application” from
the BCMS Vu CD-
ROM to the
network PC on
which you want to
install the software.
2. In the “application”
folder, select
“setup.exe” and
begin the
installation
procedure.