Installation Guide

P-4 Conventions Used in This Document
Preface
Conventions Used in This Document 0
The following conventions are used in this document:
Bold type
Menu names, button names, option names, and file
paths on a disk are shown in bold type. For example:
“Select Save from the File menu.” “The file is located
in C:\Program Files\.” Sometimes items are shown in
bold type for emphasis.
Italics
Italics are used for trademarks, the exact wording of
file names, and the titles of referenced documents. For
example “BCMS Vu software runs on Microsoft
Windows.” “Look for the file bcmsvuclient.”
Sometimes words are italicized for emphasis.
Mouse button
Unless the secondary mouse button is specified, use
the primary mouse button whenever you are instructed
to click or select an item.
Terminology
Standard call center industry terminology is used in
this document, as well as terms such as split/skill,
ACD, and AUX. For definitions of terms used in this
document, refer to the Glossary.