Installation Guide

Introduction
1-2 About BCMS Vu Software R2
This chapter is organized into the following sections:
•About BCMS Vu Software
• Differences between Release 1 and Release 2 of BCMS Vu
• Differences between Release 2 Version 1, and Release 2 Version 2 of
BCMS Vu
• Differences between Release 2 Version 2, and Release 2 Version 3 of
BCMS Vu
• Overview of the Installation
•Checking the BCMS Vu Software Package Contents
• What You Need on Your PC
• Upgrading from BCMS Vu Release 1 to BCMS Vu Release 2
• Software Required for Maintenance Contracts
• Installation Checklist
• Acceptance Criteria.
About BCMS Vu Software R2 1
Avaya BCMS Vu Software R2 is a graphical user interface software
application for monitoring the status and performance of a call center, using
data collected in the Basic Call Management System (BCMS) on a DEFINITY
system. BCMS Vu Software R2 supports the DEFINITY Prologix, DEFINITY
G3V4 (load 64 or later), ECS R5 or later, and DEFINITY ONE.