Installation Guide

Introduction
1-14 Software Required for Maintenance Contracts
• After you install BCMS Vu R2 software over BCMS Vu R1 software, you
should remove the BCMS Vu R1 start icon from the Windows start
menu. Instructions for this are at the end of the software installation
procedures in Chapter 4.
Software Required for Maintenance Contracts 1
In addition to installing BMCS Vu software, you need to install
pcANYWHERE software on the same PC as the Server software. The
pcANYWHERE software enables Avaya to log into your PC remotely and
perform troubleshooting procedures.
Use the installation procedures in the pcANYWHERE documentation to
install your Server PC as a host computer.
Avaya recommends that pcANYWHERE software be opened only when
working with Avaya personnel, to prevent unauthorized remote access to
the BCMS Vu Server PC. Remote access is possible only when
pcANYWHERE software is open and set up as a host PC.
Caution
Because pcANYWHERE software allows a remote PC to access the
BCMS Vu Server PC, it is essential that you take the following
precautions:
•While installing pcANYWHERE software, do not select the
Autoload option. The Autoload option starts pcANYWHERE
each time the computer is turned on.
•Do not start pcANYWHERE software unless you are asked to do
so by Avaya, and be sure to close it immediately afterwards.
•If you must leave pcANYWHERE software open at all times for
your own purposes, use a password that is not related in any
way to the passwords you use to access the DEFINITY
system or BCMS. Include characters in the password that are
not alphabetic (use numbers, special characters). Do not make
this password widely known. Refer to the pcANYWHERE
user’s guide for instructions on establishing passwords.