User Guide

10-34 Error Log
Troubleshooting
Error Log 10
The BCMS Vu error log is an ASCII file containing the most recent 300 system
messages generated by BCMS Vu. It is kept on the Server PC and contains messages
about both Server and Client incidents.
The error log displays information about the last 300 incidents that have occurred.
After 300 entries have been reported, the log rolls over, deleting the oldest record
and writing in the newest. The contents are updated automatically every 30 seconds;
the most recent incident is displayed at the top of the error log window.
You will not be able to see information about incidents which have occurred since
you opened the error log until you close the “Notepad” window and re-open it. You
should close the error log display as soon as you have read it or fixed the problem.
You can select it again later if you encounter any more trouble.
Each row of the error log describes one incident. The significance of each column is
as follows:
●
There are three severity levels indicated by icons:
Danger: A problem that stops part of the system from functioning
normally
Warning: A problem that should be fixed immediately
Information: Useful information.
●
The subsystem name identifies the module of the application in which the
problem occurred. For example, the Server, Client, and ConnectionServer.
●
The error description is a brief statement about the cause of the error. For
more about the cause of the error and how to prevent its happening again,
Note
In spite of its name, the error log also reports potential problems
and useful information about the software and the system.