User's Manual

BCMS Vu™ Wallboard
2 Issue 1 November 1998
■ WB3 (PEC 5340-WB3) with a capacity of
64 typical characters in a two-line format
■ IW1 (PEC 5340-IW1) with a capacity of
40 typical characters in a two-line format
■ IW2 (PEC 5340-IW2) with a capacity of
52 typical characters in a two-line format
■ IW3 (PEC 5340-IW3) with a capacity of
64 typical characters in a two-line format
The WB models are for use in the US, Canada, and Mexico;
IW models are for use in countries other than the US, Canada, and
Mexico.
NOTE:
When the phrase “the wallboard” is used, it refers to all the
WB and IW models listed above. When information is specific
to one model of the wallboard, it is so indicated.
Multiple wallboards can be networked together and connected to a
personal computer to form a visual information system that can be
updated automatically. These wallboards are used in customer
service applications where the messages can include such
information as the number of customers in queue, the number of
available agents, and the average time for a call to be answered.