User's Manual

Troubleshooting
Issue 1 November 1998 29
There is no light on the converter box.
Follow these steps:
1. Check the outlet for power.
2. Return the converter box and the power supply for repair.
Trouble After Installation
Trouble sometimes occurs after communication has been
established between the wallboard and the BCMS Vu PC. In other
words, the wallboard has worked in the past and now has stopped
working.
The wallboard no longer lights up and does not make a
power-up sound.
Follow these steps:
1. Check the outlet for power.
2. Check the power cable to make sure it is plugged into the
outlet.
3. Call for repair.
The wallboard makes a power-up sound but does not light up
or show any information from the BCMS Vu PC.
Follow these steps:
1. Check all
cables and connections from the BCMS Vu PC to
the wallboard.
2. Check the BCMS Vu PC to make sure it is transmitting
updates.