User's Manual

Troubleshooting
32 Issue 1 November 1998
Common Customer Questions
The following are questions commonly asked by wallboard
customers.
Can I hook up a slave unit directly to the DEFINITY G3V4 or
DEFINITY ECS R5 (or later) communications system?
No, the wallboard must be connected to a customer-supplied PC by
using the Master Kit and the BCMS Vu software package.
Do I have to have the wallboard driver software?
Yes. The software sends out the information from the BCMS Vu PC
in the proper format for the wallboard.
To which COM port on the BCMS Vu PC do I connect?
The BCMS Vu PC COM port chosen to connect the wallboard does
not matter. Be sure to designate the COM port on which the
wallboard is connected in the BCMS Vu configuration. Refer to the
BCMS Vu documentation for details or consult your Lucent
Technologies representative or authorized dealer.
To which port on the wallboard do I connect?
The top port, which is the RS-485 port.