APS Custom Installation and Configuration Issue 1, October 1999 © 1999 Bogen Communications, Inc. All rights reserved. Printed in the USA.
© 1999 Bogen Communications, Inc. All Rights Reserved. Printed in U.S.A. 6) Notice Every effort was made to ensure that the information in this guide was complete and accurate at the time of printing. However, information is subject to change.
A P S C u s t o m 1.0 Contents Product Description and Overview . . . . . . . . . . . . . . . . . . . . . .Page 1•2 APS Custom Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 1•2 Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 1•3 Personal Computer Interface (PCI) . . . . . . . . . . . . . . . . . . . . . .Page 1•4 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2.4 3.2.5 3.2.5.1 3.2.5.2 3.2.5.3 3.2.6 3.2.7 3.3 3.3.1 3.4 3.4.1 3.4.1.1 3.4.1.2 3.4.1.3 3.4.1.4 3.4.1.5 3.4.1.6 3.4.2 3.4.3 3.5 3.5.1 3.5.2 3.5.3 3.6 3.6.1 3.6.2 3.6.3 3.6.4 3.6.5 3.6.6 3.7 3.8 Assigning Port Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 3•10 Configuring Contact Closure Event Scripts . . . . . . . . . . . .Page 3•10 Adding An Overhead Page to a Contact Closure Script . . .Page 3•11 Adding A Wireless Page to a Contact Closure Script . . . . . .
4.0 P r o gr a m m in g t h e PB X 4.1 4.1.1 4.1.2 Forwarding Service Port Extensions to a Hunt Group . . . . Page 4•1 Configuring Service Port Extensions for Backup . . . . . . . .Page 4•1 Configuring Service Port Extensions for Wide Area . . . . .Page 4•1 Paging or Overhead Paging Using Park Orbits with the APS Custom . . . . . . . . . . . . . . . .Page 4•2 4.2 5.0 U s i n g t h e A P S C u st o m 5.1 5.1.1 5.1.1.1 5.2 5.2.1 5.2.1.1 5.2.1.2 5.2.2 5.2.2.1 5.2.2.2 5.3 5.4 5.5 5.5.1 5.5.1.1 5.5.1.2 5.
Appendix A F r e q ue n tl y A sk e d Q u e s ti o n s A•1 Appendix B Sy s t e m P as s wo r d s B•1 Appendix C PB X F e a tu re R e q u i r e m e n t s f o r A P S C u st o m F e at u r e s C•1 Appendix D Wa ve Wa r e Pa g i n g Tr a n s m i t te r D•1 Appendix E P roComm Plus® 32 Software Installation E•1 Appendix F A P S C u s to m F o r m s F•1 Form 1 Form 2 Form 3 Form 4 Index User Information Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C h a p t e r O n e 1 Intr oduction The APS Custom is designed to meet the needs of today’s professional workforce. Enabling quick and efficient paging of individuals in or away from the office, the APS Custom provides a solution for many of today’s call routing problems.
rise to an unsafe level triggering a contact closure and resulting in the paging of the freezer aisle manager. For more detailed information on contact closures, refer to section 3.2.6, Configuring Contact Closures. 1.1 P r o du c t D e s c r i p ti o n an d O v e r v i e w The APS Custom is a comprehensive communications solution designed to operate as an add-on to your existing Key/PBX configuration.
1.1.2 P h y s i c a l D e sc ri p t io n 1 2 1 PCI/Modem connector 2 3 Transmitter 4 External Inputs connector Line 1/Line 2/Line 3 3 4 5 connects the unit to a personal computer or modem for programming the APS Custom. connects to the Transmitter Unit for local wireless paging. enables activation of contact closures. three Industry Standard Telephone (IST) analog communications ports. Ports 1 and 2 service incoming calls. Port 3 handles all overhead pages and announcements, and wide area pages.
1.1.3 Pe r s on a l C o m pu te r I n t e r f ac e ( P CI ) The PCI enables you to create and configure a database that controls the behavior of the unit. Using a personal computer, you configure PBX-specific paging, announcement and contact closure information, store detailed system information and provide remote access to the unit. The personal computer is not necessary for daily unit operation. For more detailed information on the PCI, refer to Chapter 3, Programming the APS Custom. 1.
C h a p t e r T w o 2 2.1 Installing the APS Custom The APS Custom is designed for quick and easy installation. This section provides the information needed to install the APS Custom successfully. NOTE: Pre-installation and user information surveys, located at the end of this manual (Appendix F), are also provided to aid in the installation of the unit.
Pickup Park (a.k.a. Answer Back) ability to retrieve a call placed into a “global hold” resource slot or “orbit”. This feature is present in PBX systems offering Call Park capabilities. Hunt Group ability to define a set of PBX extensions as accessible via a single master extension number. Typically, consists of two or more extensions configured so that a single PBX extension number will, when called, cause a ring to appear on any one of the set of extensions making up the Hunt Group.
2.3 Mo un t i n g t h e S ys t e m C o m p o n e n t s To ensure a proper installation of the APS Custom, follow the guidelines below. For the APS Custom Control Unit: • Never install the unit in a damp area or where the unit may be exposed to moisture or extreme fluctuations in temperature. • Never install the unit in areas where the ambient temperature goes below 40 degrees (F) or exceeds 90 degrees (F).
• Avoid direct contact with the circuitry to prevent electrostatic discharge (ESD). • NEVER transmit without an antenna attached to the transmitter. • Ensure proper data pin connections. • During normal paging operations, position the paging transmitter antenna vertically to maximize paging range. When using a transmitter in the shelf mount configuration, use a right angle coaxial antenna adapter for proper antenna positioning.
4. Connect the PCI interface. To send the pre-programmed database, refer to section 3.6.3, Sending the Database. 5. If you are connecting a modem, go to section 2.5, Connecting the Modem now. If not, go on to Step 6. 6. Connect the output plug from the power supply to the 9V AC jack on the unit. Plug the power supply into a 110V AC outlet. The power LED on the unit should be lit.
2.6 Ve r i f y i n g I n s t a l l at i on To avoid operational problems and verify that the unit was installed correctly, perform the following checks. 2 • 6 • Check the unit to transmitter data cable connections. Incorrect cable connections, together with an incorrect signaling format, are the most common installation errors. • Verify that the transmitter and pager frequencies match. • Ensure that the pagers are at least 10 feet (3 meters) from the transmitter and antenna.
C h a p t e r T h r e e 3 3.
5. Select Setup and Click Open to place the “Setup.exe” file in the File name text box. Click on the Open button to return to the Run dialog box. 6. Click on the “OK” button to begin the Setup Process. NOTE: It may take a few minutes for the introductory graphic to appear on the screen. 7. Follow the instructions on the screen. 8. The PCI selects a default directory in which to install the program.
Figure 3-1: PCI Main Dialog Screen Figure 3-2: Database Information Screen To create a database, select the New Database icon at the top of the screen. The Database Information screen appears (Figure 3-2). Database information fields include: Database Name Site Information (Job Name, Job Number) PBX Extension Length a user-defined 20 character alphanumeric field. optional free-form fields. selectable field identifying the dialing mode of the PBX. You select from a two, three or four-digit dialing mode.
! WARNING: PBX Extension Length can ONLY be specified during the initial database setup. If entered incorrectly, or if future modifications are needed, the database must be deleted and recreated. Passwords (Modify Announcements, Modify Programming) System Passwor d and Security Code - are four-digit numbers used to secure the unit and database information, and control access to the unit. These passwords are needed to record or delete overhead announcements or names.
3.2.2 M o d i f y i n g Sy s t e m D a t a The System Data option enables you to review and/or modify current database characteristics. You can modify both site and password information, including Caller Entry Confirmation. Database Name and PBX Extension Length are static fields and can not be modified. Figure 3-3: System Data Screen To modify system data, access the APS Custom System Data Screen (Figure 3-3) by selecting the System Data option from the PCI Main Dialog Screen (Figure 3-1).
3. Enter the APS 120/360 Access password you want to use in the New APS 120/360 Access field. The Access password must be 8 characters in length and it is case sensitive. Click the OK button and the APS Custom PCI program will return to the PCI Main Dialog window. 4. Connect to the APS Custom unit. Once connected, click the Send Database button to send the database. The Access Password in the APS Custom unit will not be changed unless the database is sent.
Figure 3-4: PBX Parameters Screen 3.2.3.1 S p ec if y in g P B X F e a t ur e Co de s a n d S e r v i c e s PBX Feature Codes include Access Delay, Call Transfer, Call Pickup, Call Park Dialing Sequences and Park Range. Access Delay specifies the number of seconds associated with the Access Delay Substitution Feature Code key. Call Transfer identifies the dialing sequence required for an analog station to transfer a call. H represents the (H)ook Flash signal sent to the PBX.
Call Park identifies the dialing sequence required to park a call. Call Park is a specialized type of global hold that enables any individual familiar with the park orbit to pick up the parked call. Park Range identifies the orbit or orbits in which calls are parked. Orbits do not need to be sequential and you can specify up to 20 park orbits. Orbits can be listed individually or as ranges of numbers, e.g., 1, 2, 4-7, 9. 3.2.3.
Follow this procedure until all special announcements are recorded. If these special announcements have not been recorded, the APS Custom uses the pre-recorded prompts listed above. For more information, see Section 5.2.2, Administering Announcements. There are four components for configuring the Overhead Paging functions of the PBX (see Figure 3-4).
3.2.4 A s s ig n i n g P o r t E xt e n s io n s For the APS Custom to operate correctly, you must specify the extensions of the two PBX service ports connected to the unit. If the extension for Service Port 1 is missing or entered inaccurately, the recording feature will not operate correctly. To specify the extension numbers, select the Port Data button from the PCI Main Dialog Box (Figure 3-1). Enter the extensions for Service Ports 1 and 2 on the Port Information screen (Figure 3-5).
3.2.5.1 Adding an Overhead Page to a Contact Closure Script You can create three types of Overhead paging scripts: • • • An announcement (a) A user name (n) A digit string (d). These can also be combined. To add an overhead page to a script: 1) Select the Overhead Page button on the Event Script Editor screen (Figure 3-6). Figure 3-7: Overhead Paging Script Elements Screen 2) Select the type of page from the Overhead Paging Script Elements screen (Figure 3-7).
Digit String 4) When prompted, type the desired digit string. 5) Select OK. The system automatically updates the Event Script Field identifying the type of page selected with the associated character (d) and digit string selected. For example, for “Od1234”, “O” represents overhead, “d” represents digit string and “1234” identifies the digit string entered. 3.2.5.2 Adding a Wi reless Page to a Contact Closure Script To add a wireless page to a script, follow the steps below.
3.2.6 Configuring Contact Closur e s Figure 3-9: Contact Closures Screen The “External Inputs” 9-pin serial port on the APS Custom controls contact closures. Pins 1 through 8 are the inputs for the contact closures. When one of these inputs is shorted to common (Pin 9) by an external device, the contact is considered “closed”, triggering the script associated with that contact to be executed. The scripts are defined and associated with a particular contact in the APS Custom PCI.
3.2.7 C reating Alphanumeric Messages The Alphanumeric Messages option enables you to store up to 30 pre-defined messages for local wireless paging. Each message can be up to 30 characters long and assigned a priority — High or Normal — to indicate the importance or urgency of the message. The APS Custom can transmit these alphanumeric messages to individuals or groups of local wireless pagers. To create an alphanumeric message, follow the steps below.
3.4 C re a t i n g U se r R e c o r d s 3.4.1 E n t e r i n g U se r D a t a Figure 3-11: User Records Screen The User Information feature enables you to add new users, and find, modify or delete existing user records. To add, edit or delete user records, select the Records icon from the PCI Main Dialog Box screen (Figure 3-1) to get to the User Records screen (Figure 3-11). To create a new user record, follow the steps below. 1) Select the New button.
3.4.1.2 D e f i n i n g th e Av a i l a b le P a g i n g Me t h od s Users can have any combination of the three available paging methods. For each user, specify whether or not that user can be reached via Overhead, Local Wireless and/or Wide Area paging. To specify which method(s) are applicable, select the required fields on the User Records screen (Figure 3-11). A checkmark (✓) indicates that the option is active for the associated user. 3.4.1.
Local Wireless Paging Information To configure the local wireless paging information (see Figure 3-11), follow the steps below. 1) Select the specific type of pager used, numeric or alphanumeric. The system defaults to numeric paging. 2) Enter the seven-digit CAP code in the “Local Pager ID” field, usually stamped on the back or side of the pager. The CAP code enables the system to signal the appropriate pager.
NOTE: Many paging services require all entries to be followed by the # (pound) key. 4) Type W2 to instruct the system to wait two seconds. 5) Type M to identify where to insert the specific message. 6) Type # (pound) to indicate the end of the message. This is only applicable for those services that require entries to be followed by the # (pound) key. Figure 3-12 illustrates the resulting Wide Area Information. Figure 3-12: Wide Area Information Screen 3.4.
3.5 C re a t i n g a G r o u p To simultaneously page more than one user using local wireless pagers, configure the Group option. The Group option enables you to create up to 20 groups. The number of users within each group is limited to 30. Figure 3-13: Paging Group Setup Screen To create a user group, follow the steps below. 1) Select the User Information Group icon from the PCI Main Dialog Box screen (Figure 3-1).
3.5.1 Ad d in g G r o up M e m be r s To add one or more users to an existing Group list, follow the steps below. 1) Select the User Information Group button from the PCI Main Dialog Box screen (Figure 3-1). 2) Using the Group # field (see Figure 3-13), select the group number you wish to modify. The group user list appears in the Current Group Members column. 3) Select the user to add to the group from the Potential Group Members column. 4) Select Add.
3.5.3 S o r t in g G r o u p Me m be r s To help make the maintenance and modification of group lists easier, you can elect to sort the group members by last name or extension. The sorted list determines the order in which individuals are paged. For example, when group members are sorted alphabetically, those individuals with a last name beginning with ‘A’ are paged first, those with ‘B’ are paged second, and so on. To sort a group, follow the steps below.
3.6.1 C o n n ec ti n g t o t h e Un i t To activate the Remote Access Options, you must first connect to the unit by selecting the Connect to APS 120/360 option (see Figure 3-14). The software connects you to the unit and enables you to select from the remaining Remote Access options. NOTE: The serial port on the PC or remote modem running the APS Custom PCI software must be physically connected to the serial port on the APS Custom. NOTE: If the APS Custom is in use, it will not connect. 3.6.
7. Click OK and return to the Main Dialog window. 8. Click the Connect button from the Main Dialog window. All the features and operations for Remote Access will be the same as they are for the direct connection. There are only two differences. One, for Remote Access there will be the addition of a dial-up window when the modem is actually dialing out. Two, the file transfers will take longer due to the reduced speed of the modem compared to the direct connection.
Alternatively, you can receive a database to a new database all in one step, without having to manually create a new database first. When the PCI asks if you want to replace the current database, select NO. The PCI will then ask you to create a new unit. Select yes and enter a new database name. 3.6.5 Di s c o nn e c t i n g fr o m th e U n i t To disconnect from the APS Custom and resume normal activities, select the Disconnect from APS Custom option (see Figure 3-14).
3.7 P ri n t i n g t h e Da t ab a se To print a hard copy of a database, including system passwords, user information and PBX data, access the PCI Main Dialog screen (Figure 3-1) as described in Section 3.2.1, Defining Database Characteristics. Select the Print option. The database file opens in WordPad®. Select the print option in WordPad to print a hard copy. NOTE: The database printout is not a secure document.
C h a p t e r F o u r 4 4.1 Pr ogramming the PBX Before activating the APS Custom, you must program the PBX. The PBX can be programmed prior to or following the APS installation and programming, but must be completed before activating the unit. Use the guidelines below in conjunction with the specific PBX vendor instructions to program the PBX correctly.
4.2 Using Park Orbits with the APS Custom The APS Custom requires global park resources or “orbits” to ensure the proper operation of its Park and Meet-Me functionality. Some PBX systems allow “station park” or the ability of a particular station to park a call on itself and then pick the call up from a second station. However, as the number of calls that can be placed on station park is limited to one, the use of station park is not acceptable for APS Custom operation.
C h a p t e r F i v e 5 5.1 Using the APS Custom The APS Custom has three communications ports for fast and efficient traffic handling. Each port supports a specific function. Ports 1 and 2 handle all inbound calls; Port 1 also handles all voice recording functions. Port 3, the outbound port, handles all overhead messages and wide area pages. En t e r i n g P r o g r a m m i n g Mo de The programming mode enables you to record and delete user names and announcements.
5.1.1.1 Tr a n s f e r r i n g Po r t s To program the APS Custom, call in to the unit. All recording hardware is resident on Port 1 and the system transfers any programming requests initiated from Port 2 to Port 1. If the request is initiated from Port 2, but Port 1 is busy, the system responds with a series of wait and press messages, instructing you to press “1” to continue waiting. NOTE: After the security password is entered, the unit stops handling calls on the idle port.
• If you press 2 to save the recording, the system confirms that the recording is saved and prompts you to press 1 to return to the programming menu, press 2 to record another name or press 3 to exit. • If you press 3 to re-record, return to step 4 above. When a new recording is saved, any previous recording for that extension is erased. To record a new name for an existing location, follow the steps in Recording a Name above.
5.2.2.1 R e c o r d i n g a n A n n o un c e m en t To record an announcement, follow the steps below. 1. Follow steps 1 through 5 in section 5.1, Entering Programming Mode. 2. Press 2 to record an announcement. 3. The system prompts you to enter the system password set during database configuration (Figure 3-2). Enter the four-digit password followed by the # (pound) key. The system will not recognize the password as valid until the # (pound) key is pressed. 4.
2. Press the specific key to record the appropriate announcement. The keys and their associated system announcements are identified below. ** “Please dial extension number” ) ## “Please pick up the call parked on” ) 00 “zero” ) 11 “one” ) 22 “two” ) 33 “three” ) 4 ) 5 ) 6 ) 7 ) 8 ) 9 ) “four” “five” “six” “seven” “eight” “nine” Recording Announcement 1 Announcement number 1 should identify the company name and inform the caller that they have reached an automated paging system.
5.2.2.2 De l e ti n g a n A n n o u n c e m e n t To delete a previously recorded announcement, follow the steps below. 1. Follow steps 1 through 5 in section 5.1, Entering Programming Mode. 2. Press 4 to delete an announcement. 3. The system prompts you to enter the four-digit system password set during database configuration. Enter the password followed by the # (pound) key. The system will not recognize the password as valid until the # (pound) key is pressed. 4.
5.3 P l a y i n g a n A n no u n c e me n t The Play Overhead Announcements option (see section 3.4.1, Entering User Data) on the APS Custom User Records screen (Figure 3-11) controls a user’s ability to trigger one of the recorded announcements. If activated, the user can play an overhead announcement. The system default is set to disallow playing of overhead announcements. To play one of the recorded announcements, follow the steps below. 1. Using the standard telephone number, dial in to the unit.
NOTE: The Main Menu does not specify * (star) as an option. 3. Using the telephone keypad, enter your extension number. 4. Enter your user password and press # (pound). The system will not recognize the password as valid until the # (pound) key is pressed. 5. The system prompts you to select the specific paging method from your available paging options.
5.5.1 P ag i n g an I n d iv i d u al To page an individual, follow the steps below. 1. At the Main Menu, press 1. 2. The system prompts you to enter the extension of the individual. Enter the extension number. Once the individual user is selected, either the recorded user name or extension is played. Depending on how the database is configured, the system may or may not ask you to confirm the extension number. The system responds in one of three ways depending on the specific paging method.
To send the called party a canned text message, follow the steps below. 5. Follow steps 1 through 4 above, Sending a Local Wireless Page. 6. Press the 7. Enter a message number [1 through 30] and press the # (pound) key. If the message number specified is not valid, the system responds with “INVALID” and prompts you to re-enter a message number. The system confirms that the page was sent. * (star) key. 5.5.1.
5.5.2 P a g i n g a G r o u p Some extensions may be assigned to groups of users. When a caller chooses to page a group, all of the members of the group will be paged. Group pages are only sent to users with local wireless pagers . If a member of the group has the paging method set to something other than local wireless paging, that person will not receive the group page. Group pages are numeric or alphanumeric. For more detailed information on creating user groups, see section 3.5, Creating a Group.
C h a p t e r S i x 6 6.1 Tr o u b l e s h o o t i n g Most operational problems are the result of incorrect port configuration or incorrect cable connections. This chapter provides a list of the most common problems encountered after installing the APS Custom and recommended solutions. S o lv i ng I n s ta l la ti o n P r o b l e m s PROBLEM APS Custom does not answer calls. POSSIBLE CAUSE(S) AC power not connected. SOLUTION • Check power connection to 110V AC wall outlet.
PROBLEM POSSIBLE CAUSE(S) APS Custom does not answer calls. APS Custom connected to PCI for database modifications. Red POWER LED is lit. APS Custom in programming mode to record names or announcements. Green IN USE LED blinks on and off. Green PROGRAM LED is lit. APS Custom processing new database information after a download from APS Custom PCI. The unit is in programming mode. APS Custom does not accept a “valid” extension number. APS Custom database not loaded.
PROBLEM APS Custom PCI fails to access the overhead paging system on your PBX accurately. POSSIBLE CAUSE(S) APS Custom Outbound Port, Port 3, not connected. APS Custom Outbound Port not allowed to access Overhead Page Unit. Overhead Paging Unit inoperative. PBX Overhead Paging Access String not properly programmed in the APS Custom PCI. Overhead paging unit is busy. APS Custom PCI fails to connect to APS Custom unit using a direct connection. APS Custom PCI cable not connected properly.
PROBLEM POSSIBLE CAUSE(S) Wrong connection type selected. APS Custom PCI modem not powered up or phone line not connected to modem. APS Custom unit was powered up prior to connecting modem to the APS Custom unit. Incorrect cable connecting APS Custom unit to the modem or modem is connected to the wrong port on the APS Custom Unit. Incorrect dipswitch settings on modem connected to the APS Custom unit. Modem connected to the APS Custom unit is not powered up or phone line not connected.
PROBLEM APS Custom fails to send a local wireless page. POSSIBLE CAUSE(S) Local wireless Transmitter unit not powered. Local wireless Transmitter unit not properly connected to APS Custom. (see Section 3.2.3.5, Configuring Local Wireless Paging) Improper local wireless Transmitter type selected in the APS Custom PCI database. Improper or missing pager CAP codes in the APS Custom PCI database. Improperly programmed local wireless pager.
PROBLEM POSSIBLE CAUSE(S) APS Custom Wide Area pages not r eceived. APS Custom PCI Outside Line Access String programmed incorrectly. APS Custom Outbound Port, Port 3, connected incorrectly. APS Custom Outbound Port telephone line not allowed to access outside lines. APS Custom PCI User database configured incorrectly for Wide Area Operation. APS Custom PCI User database Wide Area Script formatted incorrectly. SOLUTION • Check the APS Custom PCI Outside Line Access string.
A p p e n d i x A Fr equently Asked Questions ? I entered a valid two-digit extension number, but the unit did not immediately recognize it. A The PBX Extension Length configured during initial setup instructs the unit to wait for a specified number of digits. For example, if you specified a PBX Extension Length of four digits during initial setup, the unit waits for four digits before playing the associated name prompt.
How do I customize the initial greeting that is played by the APS Custom? ? A The initial greeting is recognized by the system as Announcement 1. When you record Announcement 1, it is played in place of the standard greeting. See section 5.2.2, Administering Announcements, for detailed instructions on how to customize announcements and prompts. Do all APS Custom users need to have a PBX extension? ? A No, APS Custom users do not need to have a PBX extension in order to use the system.
A p p e n d i x B System Passwor ds This section highlights the security and custom recording features associated with the APS Custom. Security features include a three-tiered password structure. Customization includes recording names and prompts. Users installing the APS Custom for the first time or those not comfortable with the wide array of features and functions available from the APS Custom should refer to the detailed instructions contained in the main body of this manual.
• The Security Code Passwor d controls user access to the APS Custom programming. Users are prompted to enter the security code password when they press the ‘#’ (pound) key and select “1” for programming in response to the APS Custom Main Greeting. The default password value is 9832. The system requires that the password consist of four digits numbering 0 through 9. The password may be changed by the APS Custom administrator using the PCI at any time.
A p p e n d i x PBX Feature Requirements for APS Custom Featur es C APS Custom Feature N e c e s s a r y PBX Feature Wireless paging only and low traf fic 1 Analog IST port Wireless paging, overhead paging and/or wide area paging and low traf fic 2 Analog IST ports Wireless paging, overhead paging and/or wide area paging and high traf fic 3 IST ports Overhead Paging Paging access to PA system - Port 3 Wide area paging Outside line access - Port 3 Transfer to AA/operator or voice mail Call tra
A p p e n d i x D Wave War e Paging Transmitter Your Wave Ware Paging System includes a Transmitter Unit, a "Rubber Duck" Antenna, a Right Angle Antenna Adapter, a Power/Comm Adapter Cable, and a Power Adapter. To install the paging system, perform the following steps: 1. Attach the "Rubber Duck" antenna to the Transmitter Unit. The Right Angle Antenna Adapter is available for proper antenna positioning.
Select Transmitter Type You must select the PCI Local Wireless Paging Transmitter Type. Select XMT#2 on the PBX Parameters Screen (Figure 3-4). NOTE: Do not enable Carrier Detect. Pagers When you send a paging message command to the Transmitter unit from the APS Custom, the green TX indicator on the Transmitter Unit should illuminate for a few seconds to indicate that transmission is occurring.
A p p e n d i x E Pr oComm Plus 32 Software Installation When you install the Procomm Plus 32® software, you should use the Custom Installation option, not the Full Installation option. In addition, please note the following items that need to be changed during the Custom Installation process: * The Remote option should be de-selected from the list of items to be installed. It is not necessary for operating the APS Custom PCI software.
F o r m Appendix F - APS Custom For ms User Information Sur vey 1 Note: To ease system configuration, photocopy this form as necessary and complete the information below for each user.
F o r m 2 APS Automated Paging System Public Address Announcement Record Sheet F •2
F o r m APS Automated Paging System G rou p Pa g i n g R e c o r ds S h ee t 3 G ro u p P a g i n g R e c o r d s S h e e t Groups Group Name Num/Alpha Member # Name 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 F • 3
F o r m 4 APS Automated Paging System Alphanumeric Message Record Sheet F • 4
A P S A C u s t o m Index Access delay . . . . . . . . . . . . . . . . . . . . . . .3•7 Contact closure event script, adding an overhead page . . . . . . . . . . . . .3•11 Access options, using remote . . . . . . . . . . .3•21 Contact closure event script, copying . . . . . .3•12 Access password, changing . . . . . . . . . . . . .3•5 Contact closure to pin assignments . . . . . . . .2•5 Adopt unit . . . . . . . . . . . . . . . . . . . . . . . . .3•4 Contact closures screen . . . . . . . . . . . .
Figure 3-11, user records screen . . . . . . . . .3•15 G Pager attributes . . . . . . . . . . . . . . . . . . . . .3•16 Figure 3-13, paging group setup screen . . .3•19 Pager site survey . . . . . . . . . . . . . . . . . . . .3•24 Figure 3-14, remote access options . . . . . . .3•21 Pagers . . . . . . . . . . . . . . . . . . . . . . . . . . . .D•2 Group members, adding . . . . . . . . . . . . . .3•20 Paging a group . . . . . . . . . . . . . . . . . . . .5•11 Group members, removing . . . . . . . .
Port extensions, assigning . . . . . . . . . . . . .3•10 Port information screen . . . . . . . . . . . . . . .3•10 Ports, transferring . . . . . . . . . . . . . . . . . . . .5•2 Technical support . . . . . . . . . . . . . . . . . . . .6•6 Transferring ports . . . . . . . . . . . . . . . . . . . .5•2 Transferring to another party . . . . . . . . . . .5•11 Problems, installation . . . . . . . . . . . . . . . . . .6•1 Transferring to voice mail . . . . . . . . . . . . . .
