BSGX4e Business Gateway Installation Guide Release 01.
Trademarks Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks appearing in this guide are the exclusive property of their respective owners. Hardware Notice WARNING: Before working on this equipment, be aware of good safety practices and the hazards involved with electrical circuits. WARNING: To reduce risk of injury, fire hazard, and electric shock, do not install the unit near a damp location.
CONTENTS ABOUT THIS DOCUMENT Introduction ....................................................................... 9 Intended Audience ............................................................... 9 Organization ....................................................................... 9 Text Conventions ................................................................. 10 Documentation.................................................................... 10 How to get help.......................................
Viewing configuration ..........................................................27 Restoring default settings........................................................28 Reload Button ...................................................................28 Defaults button in Web UI .....................................................29 Erase Command .................................................................30 SOFTWARE UPGRADES Introduction ................................................................
TABLES 1 2 3 4 5 6 7 8 9 10 5 NN47928-303 Installation Guide Organization ............................................ Text Conventions ............................................................ BSGX4e Front Panel .......................................................... BSGX4e Connectors .......................................................... Network Information ........................................................ BSGX4e Connectors ..........................................................
BSGX4e Business Gateway Installation Guide Release 01.
FIGURES 1 2 3 4 5 6 7 8 9 10 11 12 13 14 7 NN47928-303 BSGX4e Front Panel .......................................................... 13 BSGX4e Back Panel........................................................... 14 Network Connections ........................................................ 17 BSGX4e Back Panel........................................................... 18 Reload Button................................................................. 29 Web UI Login Window ...............................
BSGX4e Business Gateway Installation Guide Release 01.
ABOUT THIS DOCUMENT This section provides information about the intended audience for this guide, how this guide is organized, typographical conventions, and contact information. Introduction The BSGX4e Business Gateway device is deployed as customer premises equipment and provides a unified solution for voice and data services. The BSGX4e is designed for use in small- and medium-sized enterprises. This document provides instructions on how to install the BSGX4e.
Table 1 Installation Guide Organization Chapter Chapter Title Contents 7 Rule Compliance Lists the compliance specifications for U.S. Federal Communications Commission (FCC) and Canadian telecommunication rules. 8 Safety Lists the safety precautions when using the BSGX4e. 9 Glossary Defines terms used in this document. Text Conventions This guide uses the following text font conventions: Table 2. Text Conventions Font Purpose NOTE: Emphasizes information to improve product use.
How to get help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: www.nortel.com/support This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products.
BSGX4e Business Gateway Installation Guide Release 01.
1 DEVICE OVERVIEW This chapter describes the BSGX4e front and back panels, including the Light Emitting Diode (LED) indicators and the function of each connector. BSGX4e Front Panel Figure 1 shows the layout of LEDs on the front panel of the BSGX4e unit. BSGX4e STATUS Figure 1. BSGX4e Front Panel Table 3. BSGX4e Front Panel LED Name LED State Indication STATUS Green Red Off Unit has power. Unit is starting (booting up). Unit is powered down. Wide Area Network (WAN) Green WAN port is connected.
Table 3. BSGX4e Front Panel LED Name LED State Indication TELECOM: LINE Green Off Foreign Exchange Office (FX0) central office line is in use (off-hook). FX0 line could be disconnected or on-hook. It is not in use. BSGX4e Back Panel Figure 2 shows the layout of the connectors on the back panel of the BSGX4e unit. LINE PHONE WAN 4 3 2 1 12V DC CONSOLE RELOAD RJ11 RJ45 DB9 Figure 2. BSGX4e Back Panel Table 4 describes the connectors and the button on the back panel of the BSGX4e. Table 4.
2 INSTALLATION This chapter describes the requirements and procedures to use to install an BSGX4e device into a network. Introduction The installation steps are as follows: 1. Prepare for installation. 2. Connect the cables. 3. Log on to the BSGX4e. 4. Initialize the BSGX4e WAN connection. Preparing for Installation Complete the following tasks before you install the BSGX4e. 1. Unpack the BSGX4e unit and familiarize yourself with its LEDs and connectors. 2.
3. Inspect the BSGX4e and the shipping carton for any potential damage that occurred during shipping. If you discover that items are missing or damaged, consult your customer support (see "How to get help" on page 11). Preparing for Physical Installation To prepare for the physical installation of the unit, you need to: 1. Prepare the unit location. 2. Determine where the unit is to be connected. 3. Locate the cables and terminal to perform the installation.
The following cables are required to install the BSGX4e: Serial cable To connect the CONSOLE port (DB9 connector) to a terminal (DB9 or Universal Serial Bus (USB) connector, depending on the terminal). RJ45 to To connect the Ethernet ports to the WAN and to the LAN devices, RJ45 cables CAT5E or better is recommended. NOTE: The cables can be straight or crossover. The BSGX4e ports automatically determine if pairs need to be crossed over. RJ11 to To connect the TELECOM ports.
After the BSGX4e is physically installed into the network, network connections are initialized. If a Dynamic Host Configuration Protocol (DHCP) service is working properly on the WAN, the BSGX4e receives its IP addressing information from the DHCP server. This process occurs automatically as soon as the BSGX4e is connected to the WAN. However, if DHCP service is not available or not working properly, you can enter IP addressing information manually.
Connecting power These steps connect power to the BSGX4e unit by using the AC adaptor included with the unit. 1. Connect the labeled 12V DC on the back panel of the BSGX4e. See Figure 4 on page 18. 2. Connect the AC plug to the appropriate AC receptacle (power cord or outlet). 3. Ensure that the LED labeled STATUS on the front panel is lit green. If not, ensure that the power connections are secure and that the outlet has power.
Connecting an optional analog device These steps connect the BSGX4e FXS port to an analog telephone or fax device. (This procedure is optional; the BSGX4e can control a LAN without an analog device.) CAUTION: Do not connect the PHONE port to the CO Public Switched Telephone Network (PSTN) phone line. 1. Connect one of the connectors of an RJ11 to RJ11 cable to the port labeled PHONE on the back panel of the BSGX4e. See Figure 4. 2.
Otherwise, if the FXO port is disconnected, the unit responds: FXO Port Status: Port Status -----------------------------------------0-0 DISC_ERROR To leave debug mode, enter: ICAD> debug disable Connecting a console These steps connect a console to the BSGX4e unit so that you can initialize the network connection. After the console is connected, you can log on and enter commands, as described in the following sections. Use any PC capable of running a terminal emulator such as Tera Term Pro. 1.
password: 4. Enter the default password: PlsChgMe! password: Note: The password is case-sensitive. Note: Password entry is not echoed back to the display, so characters do not appear as you type the password. Note: After three consecutive invalid log on attempts, the unit locks out all console logins for 15 minutes. The lockout applies only to logins through the console port. 5.
New Password: 8. Enter the new password. New Password: ************ The unit responds: Verify Password: 9. Reenter the new password. Verify Password: ************ If the new password is reentered correctly, the unit responds: Changed password for 'nnadmin' *ICAD*> Note: A command prompt containing asterisks (*ICAD*>) indicates that the configuration is changed, but not yet saved to nonvolatile memory; unsaved changes are lost if power is interrupted or the unit is restarted. 10.
ICAD> show interface ip eth0 The unit responds with a display similar to the following: “eth0” info: Interface Flags LINKUP MULTICAST > IP Address/Mask MTU DHCP Lease obtained Lease expires MAC Address Speed Configured Speed eth0 (A843) < UP BROADCAST RUNNING SIMPLEX 192.168.15.33/255.255.255.0 1500 on THU JUN 22 11:04:16:2006 THU JUN 22 13:04:16:2006 00:11:22:33:66:77 FULL100 AUTONEG 2. Look at the IP Address/Mask line. It shows the address and mask assigned to the eth0 (WAN) interface.
Lease expires MAC Address Speed Configured Speed N/A 00:11:22:33:66:77 FULL100 AUTONEG Default Gateway Address 1. To check that the unit received the default gateway address, enter: *ICAD*> show route table The unit responds with a display similar to the following: Destination Gateway Netmask Interface ------------------------------------------------------------0.0.0.0 66.206.164.193 0.0.0.0 eth0 195.206.164.1 195.216.164.1 255.255.255.224 eth0 127.0.0.1 127.0.0.1 255.0.0.0 lo0 192.168.1.0 192.168.1.
4. To verify the new DNS settings, enter the show command again: *ICAD*> show system dns 5. To save the changes to the configuration, enter: *ICAD*> save Verifying the WAN connection To verify that the BSGX4e unit is connected to the network, try a simple ping test. If the BSGX4e includes the network information described in Initializing the WAN connection (page 23) (its eth0 IP address, the default gateway address, and a DNS server), a ping from the BSGX4e can reach a network location.
3 DEFAULT SETTINGS This appendix describes how to view the current settings in the BSGX4e unit and how to restore the unit to its factory default settings. Viewing current settings This section describes how to view the current settings of the BSGX4e unit. Viewing user accounts The BSGX4e uses two predefined user accounts: nnadmin and user. The user account nnadmin has read and write access and can change the current settings by using commands such as config.
Note: To see an example configuration listing and information on all configuration settings, see the BSGX4e Business Gateway User Guide. Restoring default settings Restoring the BSGX4e to its factory settings can be necessary for troubleshooting or significant system changes. After the unit is restored to default settings: All existing and previous configurations are erased; the only configuration that remains contains the original factory settings.
Reload button Figure 5. Reload Button Defaults button in Web UI The default configuration can be restored from the Web UI. (The procedure for logging on to the Web UI is described in Log in to the Web User Interface (page 32)) Note: When the unit is restored to factory default settings, all remote connections to the unit are lost. This includes the Web UI connection. The Operations menu shown as follows includes a Defaults button. Click Defaults to restore the default configuration.
The IP address of the LAN (eth1) interface restores to its default, 192.168.1.1. The IP address of the WAN (eth0) interface restores to its default, 0.0.0.0. DHCP service activates by default for the eth0 interface so an IP address can be assigned by DHCP. To reconnect from the LAN, enter the IP address of the eth1 interface (192.168.1.1) on the browser entry line.
4 SOFTWARE UPGRADES This chapter describes how to upgrade the software in the BSGX4e device. Introduction It might be necessary to upgrade or reinstall the software in the BSGX4e memory. This software includes application software and the bootloader code. To see the software versions currently in use, log on to the unit and enter the following command: BSGX4e> show system info The unit responds with a display similar to the following: System Info: Unit Name MyUnit Bootcode Ver 1.1.0-01B-001 App. Ver 2.0.
Upgrading software using the Web interface This section describes how to upgrade the device software through the Web user interface (Web UI). This upgrade procedure assumes that the BSGX4e unit is installed into a working IP network as described in Installation (page 15). Requirements To upgrade the BSGX4e software using the web UI, you must have the following: A workstation on which you can run one of these Internet browsers: Microsoft Internet Explorer or Mozilla FireFox.
Figure 6. Web UI Login Window 4. In the User name box, type a user name that includes administrator permissions. The default is nnadmin. 5. In the Password box, type the password for the user name. 6. Click the Login button. 7. After a successful logon to the Web UI, the browser window shows the System Status screen. See Figure 7 Upgrading software Figure 7. System Status screen 33 NN47928-303 BSGX4e Business Gateway Installation Guide Release 01.
Save the Current Configuration You can save the current unit configuration and then restore it after the software upgrade. 1. Open the System Configuration window. Select System from the top menu bar and then Configuration from the left menu. Click. Then click. 2. From the System Configuration commands screen, select the Save/Restore tab and then click the Download button. Click Download to save the configuration. BSGX4e Business Gateway Installation Guide Release 01.
3. The browser displays a window from which you can save the configuration file (mob.cfg.cpy) to disk. 4. Click OK to save the file mob.cfg.cpy to disk. The default configuration is now stored on a workstation file; the file can be used to restore the configuration after the upgrade. Upgrade software 1. To upgrade software, Select Upgrade from the System menu: 2. The Software tab appears. 35 NN47928-303 BSGX4e Business Gateway Installation Guide Release 01.
Click the image to upgrade. Click Upgrade to start the upload. Click Browse to find the upgrade file. Figure 8. Upgrade Tab 3. In the upper half of the Software tab, select the software to be upgraded: Slot 1 and Slot 2 represent the application software images that are present in the BSGX4e. Note: The slot that is upgraded is automatically set as the default image that is run when the device restarts. (The default image can be changed after the upload.
Figure 9. Reload System 8. When the unit restarts, the connection to the workstation is lost. Use your browser to reconnect to the unit and then log on again to verify the software upgrade. Verifying software upgrade 1. Log in to the BSGX4e again. See Logging on to the Web user interface (page 32). 2. On the right side of the window under the heading System, a line labeled Application lists the software version that is currently running: Figure 10. Application Software Version 3.
Restore the Configuration After upgrading the device software, you can upload a device configuration file. It can be the configuration file saved before the software upgrade (mob.cfg.cpy) or another configuration file compatible with the current application software. 1. Open the System Configuration window. Select System from the top menu bar and then Configuration from the left menu. Click. Then click. 2. From the System Configuration window, select the Save/Restore tab.
3. Click the Browse button and find the configuration file to be uploaded. To restore the configuration that was saved before the software upgrade, find the mob.cfg.cpy file. 4. Click the Restore button. 5. The configuration file is uploaded. When the upload is complete, you are directed to reload the system. 6. To reload the system, click the Reload System button in the Operations menu in the lower left corner of the screen. 7. The reload sends the following message. 8.
Upgrading software using an Simple File Transfer Protocol session This section describes how to upgrade the device software through a Simple File Transfer Protocol (SFTP) session. This upgrade procedure assumes that the BSGX4e unit is installed into a working IP network as described in Installation (page 15). To upgrade software using an Simple File Transfer Protocol (SFTP) session: 1.Connect the SFTP server by using an SFTP client (such as CoreFTP).
2. Click Yes to accept the SSH certificate. The SFTP server is now connected. 3. Navigate to /cf0sys in the server. 41 NN47928-303 BSGX4e Business Gateway Installation Guide Release 01.
4. Navigate to the directory flash. 5. To upgrade application image 1, open directory 1. OR To upgrade application image 2, open directory 2. OR To upgrade the bootloader, open directory boot. 6. Rename the software upgrade file if needed. An application image must be the file app.bin; a bootloader image must be the file boot.bin. 7. Drag and drop the new application software. 8. Restart the unit. BSGX4e Business Gateway Installation Guide Release 01.
5 SIGNAL PINS This appendix lists the signal pin-out specifications of the BSGX4e connectors. Back Panel Layout Figure 11 shows the layout of the connectors on the back panel of the BSGX4e unit. LINE PHONE WAN 4 3 2 1 12V DC CONSOLE RELOAD RJ11 DB9 RJ45 Figure 11. BSGX4e Back Panel Table 6 describes the connectors on the back panel of the BSGX4e. Table 6. BSGX4e Connectors Name Type Connects to: LINE RJ11 Fx0 port for uplink to central office (CO) switch.
DB9 Console Connector Fig 12 shows the pin allocations of the DB9 connector Figure 12. DB9 Connector Table 7 lists the signal pin-out for the console connector. Table 7. DB9 Serial Connector Pin-Out Pin Number Signal 1 Not connected 2 Transmitted data (TXD) 3 Received data (RXD) 4 Not connected 5 Signal ground (GND) 6 Not connected 7 Clear to Send (CTS) 8 Request to Send (RTS) 9 Not connected RJ11 Telecom Connectors Fig 13 shows the layout of the RJ11 telecom connector 1 4 Figure 13.
Table 8. RJ11 Telecom Connector Pin-Out Pin Number Signal 1 Not connected 2 Tip 3 Ring 4 Not connected RJ45 Ethernet Connectors Fig 14 shows the layout of the RJ45 ethernet connector Figure 14. RJ45 Connector Table 9 lists the signal pin-out for the Ethernet connectors, WAN, and LAN. Table 9.
BSGX4e Business Gateway Installation Guide Release 01.
6 TECHNICAL SPECIFICATIONS Table 10 lists technical specifications for the BSGX4e Business Gateway device. Table 10. Unit Specifications Environment Operating temperature Storage temperature Relative humidity 32 to 104oF (0 to 40oC) 32 to 122oF (0 to 50oC) 5% to 95% (non-condensing) Dimensions Height 1.25in. (318 mm) Width 9.6in. (243.8 mm) Depth 7.54in. (194.5 mm) Weight 2.3 lb (1.
BSGX4e Business Gateway Installation Guide Release 01.
7 RULE COMPLIANCE This appendix lists the standards compliance statements for the BSGX4e Business Gateway device. FCC Compliance (US) This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.
The Ringer Equivalence Number (REN#) for this device (BSGX4e) is ______________________________. The REN is used to determine the number of devices that you can connect to a telephone line. Excessive RENs on a telephone line can result in the devices not ringing in response to an incoming call. In most but not all areas, the number of RENs should not exceed five. To be certain of the total number of RENs, contact the local telephone company.
Model number: BSGX4e Contact Information Signature: Name: Telephone number: Address: Date: September 2006 Equipment Attachment Regulations (Canada) NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents.
FCC part15 class B UL 60950 CAN/CSA-C22.2 No.950 BSGX4e Business Gateway Installation Guide Release 01.
8 SAFETY INFORMATION This appendix lists safety precautions when using the BSGX4e device. Product Care and Maintenance NOTE: For safe and efficient use, read this information before using your BSGX4e Business Gateway. Do not expose the product to liquid or moisture. Do not expose the product to extreme temperatures, neither hot nor cold. Do not expose the product to lit candles, cigarettes, cigars, open flames, etc. Do not drop, throw, or try to bend the product, since rough treatment can cause damage.
BSGX4e Business Gateway Installation Guide Release 01.
9 GLOSSARY CLI Command Line Interface CO Central Office—connects to the PSTN. DHCP Dynamic Host Configuration Protocol—used to assign and manage IP addresses for a network. DNS Domain Name Server Failover Backup system used to continue operations if the main device goes down. During a power interruption, an analog telephone connected to the failover can place emergency calls. FXO Foreign Exchange Office.
SIP Session Initiation Protocol SFTP Simple File Transfer Protocol—can be used to transfer software upgrades to the device. TFTP Trivial File Transfer Protocol UA User Agent, also known as the VoIP gateway, is the software component that enables an analog device connected to an FXS port to communicate using the VoIP service. VoIP Voice over Internet Protocol WAN Wide Area Network BSGX4e Business Gateway Installation Guide Release 01.
