User's Manual

Preface 25
Reference for the Business Policy Switch 2000 Management Software Operations
your hardware or software product. Use Adobe* Acrobat Reader* to open the
manuals and release notes, search for the sections you need, and print them on
most standard printers. Go to Adobe Systems at the www.adobe.com URL to
download a free copy of the Adobe Acrobat Reader.
How to get help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel Networks service program, contact one of the following
Nortel Networks Technical Solutions Centers:
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the www12.nortelnetworks.com/ URL and click
ERC at the bottom of the page.
Technical Solutions Center Telephone
Europe, Middle East, and Africa (33) (4) 92-966-968
North America (800) 2LANWAN or [phone]
Asia Pacific (61) (2) 9927-8800
China [phone]